Housing Receptionist (weekend)

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Job description

Company Overview:
Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opportunity for a weekend Housing Concierge to join our team.

Job Overview:
The receptionist is the first impression of the hospital to incoming staff and visitors. The receptionist assists visitors, answers the telephone and takes messages. This position will help coordinate Care Management, Housekeeping, Facilities Management, Reception and Security to ensure all communication and processes are carried out timely and efficiently. Hours for this position are 12 hour shifts - 7 a.m. - 7:30 p.m. on Saturdays and Sundays only.

Responsibilities:
Answers the department telephone promptly

Provides customer service in person or via telephone for housekeeping and maintenance needs

Greets visitors courteously and with a smile

Provides guest registration and room assignment for weekend guest arrival

Escort patients and guests to proper room assigned

Assists visitors and patients with luggage and transportation needs

This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications:
Education

High School diploma or GED preferred.

Skills

2 years receptionist experience preferred

Bilingual English/Spanish required

Compensation for this position is based upon experience and department equity, but ranges from $15 -$22 per hour.

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