Case Manager, Absence and Return

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Job description

Case Manager, Absence and Return

Fort Worth, TX

3+ Months

ONSITE

100% ONSITE

Position does have the opportunity to extend and/or convert to FTE. Bilingual (Spanish) is HIGHLY preferred and preferably someone from the medical field who is knowledgeable in the FMLA space.

Interviews will be 1 round onsite.

Top 3 Skillsets: Excel, Powerpoint, Written & Verbal communication.

Why you'll love this job

" This job is a member of the Absence and Return Team within the People/HR Division.

" Responsible for providing total leave claim management from intake to closure focusing on a holistic employee/employer approach inclusive of American s employee safety, non-occupational programs, reduction in lost time and proactive return-to-work strategies.

What you'll do

" Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes

" Analyzes FMLA claims to determine eligibility, entitlement and the certification is in compliance with federal/state regulations and company policy

" Communicates clearly and concisely with employees about case decisions and on-going expectations

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

" Bachelor s degree in relevant field or equivalent experience/training

" Two years disability management and/or FMLA administration experience preferred

Preferred Qualifications- Education & Prior Job Experience

" Knowledge of State and City Ordinance mandated leave plans desirable

" Be nimble and willing to take on new and additional projects as team dynamics and work load as needed

" Perform other duties as assigned or required

" Familiar with timekeeping systems and payroll cycles

Skills, Licenses & Certifications

" Ability to oversee multiple employee cases in a fast-paced, dynamic work environment

" Ability to be organized, detail oriented and excellent time management skills is essential

" Skills in critical thinking will be necessary to assist employees in finding leave solutions while balancing business needs

" Establish strong collaborative working relationships to build trust with business units, People Business Partners (PBP), union representatives and internal leave/lost time subject-matter-experts

" Ability to work in a team environment

" Ability to exhibit a strong sense of respect and confidentiality involving fellow employees absences

" Ability to easily adapt to new technology and changes in internal processes

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