Night Supervisor, Data Center Critical Facilities - Dallas, TX

---

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Equinix is the world's digital infrastructure company , operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Night Supervisor, Data Center Critical Facilities
Job Summary

A highly skilled specialist that contributes to the development of new concepts and techniques, consistently works on complex assignments requiring independent action. Focus is on complex tasks requiring highly skilled and independent judgement, while contributing to the development of new concepts and techniques for standard operating procedures. Supports the overall team.

Responsibilities

Facility / Infrastructure Maintenance

Performs highly skilled preventative and corrective maintenance on-site to critical facility systems.

Performs highly skilled maintenance repairs, corrective maintenance, and complex installations.

Resolves advanced incidents and develops new procedures and techniques to support the overall team.

Monitors the Building Monitoring System (BMS) and resolves alarms for complex assignments requiring independent action and a high degree of initiative to resolve. Makes recommendations for new procedures to management team

Leads and coordinates critical infrastructure operations

Implements energy efficiency measures and identifies areas of opportunities

Inspects operation and maintenance of plumbing, fire suppression, and life-safety systems

Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures

Develops project scope with management for life-cycle maintenance/end of life infrastructure projects and critical replacements

Vendor Support

Facilitates selection of vendors for outsourced maintenance activities

Directs vendors on highly skilled tasks to ensure that maintenance activities are carried out per standards and requirements

Creates scripts for maintenance and submits

Tracks and implements the work approval process for critical service providers (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)

Inspects implementation changes/updates to technical files for plants and equipment (in cooperation with vendor and the supervisor's) ensuring builds are up to date

Site Administration & Incident Support

Completion of complex site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts

Identifies and escalates process discrepancies to higher management

Identifies Single Points of Failure (SPOFs) and makes recommendations for new procedures

Acts as a support team lead for operating processes and procedures; supports the team on adherence

Supports the on-site staff during critical incidents

Responds to all on-site incidents, including major failures, significant problems and delays

Assists with RCA (Root Cause Analysis)

Assists management with maintaining technical documents

Work Orders & Additional Projects

Completes highly skilled work requests and circuit installations

Coordinates more advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime

Makes moderate changes to mechanical, electrical and specialized systems, as directed

Performs capacity management reviews

Leads infrastructure project activities

Collaboration

Collaborates with others to resolve highly difficult facility incidents; identifies and understands underlying issues

Act as a support team lead when identifying component level faults and provides recommendations for new procedures

Utilizes resources outside of the department, as necessary

Plans inventory needs to maintain optimal stock levels of critical parts and equipment

May act as an escalation point for processes relating to maintaining inventory

Advises other team members on repairs and preventative maintenance

Acts as a support team lead on implementing highly skilled, complex projects

<!– job description page –>