Medical Receptionist

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Job description

Job Description

Anew Era TMS & Psychiatric multi-clinic practice is looking for a qualified candidate for our office. Anew Era TMS & Psychiatry is a rapidly growing multi-state Psychiatric clinic group. An ideal Medical Receptionist with Anew Era TMS & Psychiatry should have excellent communication skills to converse clearly and effectively over the telephone and in person with patients. Organization and time management skills to manage a variety of tasks effectively. Must have excellent interpersonal skills to interact positively with patients who may be upset or stressed. We are looking for a positive person to join our excellent team of staff and providers.

Greeting patients professionally both in person and on the phone.

Answering patient calls, and voicemails in a friendly prompt manner

Confirming patient follow up appointments, sending reminder virtual appointment information as needed

Optimizing provider schedules and patient satisfaction with efficient scheduling

Comforting patients by anticipating anxieties and effectively answering questions

Notifying providers of patient arrivals

Updating patient records and following all protocols in regard to insurance verification

Collecting patient copays and scheduling follow up appointments

Maintaining office inventory and equipment by anticipating supply needs.

Occasionally verify insurances

Mental health experience is a plus.

For a virtual tour of the facility, please visit our website at (url removed)

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