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Collections Specialist

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Creative Financial Staffing

2024-11-06 05:41:58

Job location Cypress, Texas, United States

Job type: fulltime

Job industry: Banking & Financial Services

Job description

Collections Specialist

About the Company and Opportunity:

  • Our client is a growth-oriented firm dedicated to providing fuel services, disaster response, heavy equipment and various environmental services.
  • This organization provides services to the nations major agriculture, construction, pipeline & oil, emergency, manufacturing, and railroad industry
  • Why work here:
    • A supportive and collaborative work environment that enhances job satisfaction leading to lasting professional relationships.
    • Contribute to meaningful work that positively impacts people's lives.
Overview of the Collections Specialist:
  • Monitor accounts for past due amounts and communicate with customers to request payment on delinquent accounts.
  • Investigate and resolve disputes related to invoices, including researching historical data.
  • Maintain logs of payment promises and account details, scheduling follow-ups with account holders.
  • Process payments and customer credits, while communicating delinquent account statuses to management.
Qualifications of the Collections Specialist:
  • 5-7 years of relevant experience as a Collection Specialist or similar role, with knowledge of B2B billing and collections procedures.
  • Excellent oral and written communication and negotiation skills, with the ability to manage demanding situations calmly.
  • Proficient in MS Office Suite, particularly Outlook and Excel, with strong analytical and research abilities.
  • Strong attention to detail, multitasking ability, and a flexible attitude towards changing priorities and tight deadlines.

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