Systems Administrator

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Job description

Join Our Impactful Team at Health Connect America!

Before you get started on your journey, take some time to learn more about us. Health Connect America and its brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. HCA is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

Our Brands

The System Administrator is responsible for supporting field, clinical and administrative staff in the use of the various IT software and systems necessary for the successful operation of the Company and its mission. This includes, but is not limited to, helping with user problems, software glitches and new service requests. The position is responsible for assisting in the operations of the IT Help Desk when necessary.

• Sets up and maintains data for regions/organization including but not limited to Payers, Locations, Fee Schedules, Feature Enhancements.
• Manages and tracks, in detail, Active Directory user accounts according to policies and procedures.
• Manages access to email system.
• Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.
• Assists in setting up and maintaining IT-related items in company offices around the country.
• Provides 1st Level end-user support and troubleshoots hardware problems pertaining to workstations, servers, networking hardware, and other computer peripherals on the LAN and WAN.
• Installs, configures and upgrades both hardware and software on workstations and peripherals.
• Manages IT physical inventory. Maintains an accurate and detailed inventory. Controls the movement of technology hardware and software in and out of inventory.
• Provides operational support for maintenance of infrastructure items that affect and involve IT such as phone systems, alarm systems, cabling, electrical, internet connectivity, HV AC and copier/printer/fax systems.
• Tracks and completes the recurring facilities tasks.
• Maintains and organizes physical space owned by IT.
• Provides 1st Level end-user support and troubleshoots hardware problems pertaining to workstations, servers, networking hardware, and other computer peripherals on the LAN and WAN.

• Bachelor's Degree in IT/Computer Science field or be enrolled in a 4-year program for Computer Science, Management Information Systems; OR related field and proven proficiency in computer problem solving through experience or appropriate certification.

Be Well with HCA:

• We recognize the importance of self-care and work/life balance.

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.

• Additional benefits include:

• Access to a Health Navigator

• Health Savings Account with company contribution

• Dependent Daycare Flexible Spending Account

• Health Reimbursement Account

• 401(k) Retirement Plan

• Benefits Hub

• Tickets at Work

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

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