Housekeeping Houseperson

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Job description

Hotel:

Franklin Embassy Suites

820 Crescent Centre Drive

Franklin, TN 37067

Housekeeping Houseperson

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

Join a team of passionate associates who are committed to Hilton and Embassy Suites Brand. We have multiple opportunities at all levels of our organization.

We provide full Health Insurance options including short term and long term disability. Vacation Plans include holidays, sick time, and vacation time off. 401k plan with a company match and most importantly a career with real emphasis on promoting our hard working talent from within.

A company that prides itself on transparency and communication, you will feel at home joining the Atrium Hospitality team from the moment you start on Day one.

Our hourly positions are a great way to learn the business inside and out, cross training within multiple departments and reward career opportunities for associates who look to take the next step in their career path.

Hotel is conveniently located in the suburbs of Nashville with less than 30-minute commute to and from the center of Downtown Nashville.

About Atrium Hospitality

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Perseverance: We will be better today than we were yesterday.

Respect: We treat others the way we would like to be treated.

Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Service : We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible.

Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience

Primary Purpose:

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed:

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:

Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to:

Removal of all used and unused linen/terry from room

Disinfect all high touch surfaces and unused amenities

Clean bathrooms

Clean glass and mirrors, dust and polish furniture and equipment

Replace burned out light bulbs

Remake beds with clean linens

Replenish supplies such as drinking glasses, writing supplies and bathroom supplies

Empty wastebaskets and transport other trash and waste to disposal areas

Clean rugs, carpets upholstered furniture and draperies;

Ensure usage of approved cleaning chemicals;

Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies;

Maintain cleanliness and organization in all work areas;

Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required;

Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen;

Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order;

Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines;

May be required to train newly hired associates and support on-going performance development;

Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable;

Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor;

Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and

Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience:

Previous hotel housekeeping or other applicable cleaning experience

Prior customer service experience

Preferred Education:

High school diploma or equivalent

Physical:

Able to lift a minimum of 50lbs occasionally and 20lbs regularly

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays



When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

Daily Pay

Significant Travel Discounts on Marriott and/or Hilton properties

401k Plans

Medical Insurance

Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights:

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