Technician, Field II

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Job description

Overview:
Summary/objective

This entry level position is responsible for transporting vehicles to and from customer locations and calibration centers as well as providing logistical support and tool transport for technicians.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Responsible for running various parts, tools, or materials to mobile technicians or customers when needed

Gather required information for a complete vehicle profile

Responsible for taking calls or helping out office support staff

Quickly learn and evaluate information and data and provide a comprehensive interpretation of technical information

Keep team management aware of mechanical repair problems as they occur

Adhere to all company and shop policy, procedure, safety and environmental rules

Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Minimum Qualifications:

High School Diploma or equivalent

Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)

Preferred Qualifications:

Strong problem-solving skills

Self-motivated, high energy and a client-focused perspective

Proficient in customer reporting

Ability to work in a team environment

New car dealership or aftermarket repair facility experience is considered a plus

Supervisory responsibilities

This role has no supervisory responsibilities

Work environment

This job operates inside an automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.

Physical demands

Must be able to lift up to 50 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.

Must be able to carry and transport up to 50 pounds up to 20 feet.

Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.

Requires excellent visual acuity and manual dexterity.

Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.

Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.

Travel required

Extensive travel within the assigned geographic area is expected.

Work authorization/security clearance requirements

N/A

Affirmative Action/EEO statement

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Affirmative Action/EEO statement:
The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The company will also consider qualified applicants with criminal history in a manner compliant with federal, state and local laws.

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