Disaster Relief Shelter Volunteer

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Job description

The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event this hurricane/wildfire season. Shelter Service Associates complete tasks necessary for shelter operations and provide assistance for disaster clients. Shelter Service Associates support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter

Responsibilities

Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders and partners

Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor

Using the Shift Tool during the disaster event to report availability and schedule shelter shifts

Completing the required virtual self-paced training (3 hours of training total)

Time Commitment

Local: Minimum of 5 days working 4-, 6- or 12-hour shifts

Beyond region: MINIMUM OF 14 DAY WORKING 8-12 HOUR SHIFTS WHILE DEPLOYED DURING DISASTER

The Red Cross will cover travel, lodging and meals while volunteer is deployed during disaster relief efforts

Required for those available for 14 days beyond their region only. Travel may be outside of home state.

Required Qualifications:

Ability to build appropriate and effective relationships with co-workers and shelter residents.

Ability to support and correct performance, manage conflict and ask for help early on so that workflow and service delivery does not impact shelter residents or the shelter community.

Demonstrates clear, concise, and effective written and verbal communication.

Lift / carry 20 lbs. multiple times/shift.

Stand and or sit for two-hour periods and walk for two miles during a shift.

Walk on uneven terrain.

Work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.

Climb two or more flights of stairs.

Speak clearly on phone and in person.

Work for long periods on computer and/or reading small print and/or writing.

Drive in daytime and at night

Minimum 18 years of age

Availability to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)

Willing to complete 3 hours of virtual self-paced training required for position

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