Accounts Receivable

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Job description

City and state at top of resumes

Work location is hybrid; reporting to the Monroeville office and working from home. Applicants must reside local to the Monroeville office location.

Accounts Receivable Patient Pay Collector will be responsible for validating patient balances, working with other departments to determine validity, and making outbound calls to patients to collect on balances. This position requires work within several different operating systems as well as Microsoft Office.

Required Qualifications :

1+ year(s) of experience performing or explaining healthcare reimbursement/collections or medical insurance billing

Preferred Qualifications :

1+ year(s) experience performing phone work explaining patient/member responsibility

1+ year(s) experience in self pay collections

1+ year(s) experience in Microsoft Office, specifically Microsoft Excel, Microsoft Outlook, and Microsoft Word

Ability to multi-task, manage simultaneous projects, and prioritize task in a fast paced environment while displaying strong attention to detail

Ability to work independently and collaboratively with a team environment

Able to multi-task and meet deadlines

Excellent problem-solving skills

Position Summary:

Position Summary: The Patient Pay Collector will ensure timely and accurate account payment for outstanding balances while demonstrating excellent customer service skills. Additional responsibilities will include calling patients, collecting payments, scheduling payments and reviewing patient accounts for accuracy of charges and proper account handling. In this role, you will work in a customer service oriented, fast paced and team focused environment to help resolve patient account balances.

Duties:

Duties: The Patient Pay Collector will be responsible for validating patient balances, working with other departments to determine validity, and making outbound calls to patients to collect on balances. This position requires work within several different operating systems as well as Microsoft Office.

Experience:

" Experience: Minimum (Required) Qualifications: Minimum 1 year experience performing healthcare reimbursement, medical insurance/billing or related work. Ability to multi-task, manage simultaneous projects, and prioritize task in a fast paced environment while displaying strong attention to detail. Ability to work independently and collaboratively with a team environment. Customer service skills. Able to multi-task and meet deadlines. Excellent problem-solving skills. Preferred Qualifications: 1+ year(s) experience in self pay collections. 1+ year(s) working with healthcare reimbursement systems. 1+ year(s) experience in Microsoft Office, specifically Microsoft Excel, Microsoft Outlook, and Microsoft Word.

Education:

Verifiable High School diploma or GED is required.

What days & hours will the person work in this position? List training hours, if different.

Monday-Friday 8:00am-4:30pm EST - Hybrid (in office 2 days a week every 2 weeks)

Onsite Requirements

Onsite as needed

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