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ESCROW & PAYOFF MANAGER

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Lakeview Loan Servicing

2024-10-01 14:53:55

Job location Horsham, Pennsylvania, United States

Job type: fulltime

Job industry: Other

Job description

Overview:
Are you an experienced professional in escrow and payoff management looking for a rewarding remote opportunity? As an Escrow & Payoff Manager, you'll play a crucial role in ensuring smooth and efficient workflow processes. You'll be responsible for creating job aids, providing comprehensive training, and overseeing the review, confirmation, and entry of escrows, prepaid items, and payoffs, all in alignment with our company's guidelines and procedures. We offer a competitive salary range of $60,000 to $70,000, along with a monthly target bonus of $833

Responsibilities:
Manage the workflow/productivity of the Escrow/Payoff Analysts (EPAs).

Lead training and job aids for Escrow & Payoff Analyst process in conjunction with the training team.

Analyze reports from the loan originating system to improve processes and ensure SLAs are met.

Be the subject matter expert for all escrow and payoff questions for internal and external stakeholders.

Train new employees in the department on the company's loan origination system.

Ensure EPAs perform all tasks accurately and respond and course correct EPA work quality based on QA/QC results.

Responsible for timekeeping ad performance reviews of direct reports.

Other duties as assigned by management.

Qualifications:
Excellent verbal and written communication skills.

Strong interpersonal and organization skills.

Strong attention to detail.

Ability to work overtime as needed.

Knowledge of mortgage loan process.

Knowledge of preparation and calculation of mortgage escrow accounts.

Knowledge of preparation and calculation of payoffs.

Ability to work in a fast-paced and customer centric environment.

Education & Experience

2+ year of mortgage processing or closing experience is required.

College Degree is preferred but can be substituted with recent mortgage closing experience.

Certifications, Licenses, and/or Registration

Willingness and ability to obtain SAFE licensing (at company expense) is also required

Inform a friend!

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