Recreation Supervisor

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Job description

Location:
Bedford Springs Resort

Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year.

Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match.

Job Description:
To oversee the coordination, implementation and entertainment provided by the recreation entertainers, while exceeding guest expectations and creating an aesthetically pleasing atmosphere, and assist in all areas of recreation department

Responsibilities:
Essential Functions:

Report to work on time an in uniform when scheduled

Enthusiastically greet and converse with guests

Promote all programs

Maintain clear communication with essential departments

Actively participate in the assurance of the safety and fun of all programs

Assist with general Resort duties as assigned

Treat everyone, managers, associates and guests with courtesy and respect at all times

Become efficient with the Point Of Sales system

Assist with routine cleaning of all recreation areas and equipment (sweeping, mopping, picking up, organizing and keeping track of inventory)

Cross utilize in all areas of recreation when scheduled to do so

Complete daily checklists in their entirety

Properly complete recreation agreements as needed

Hotel Specific Essential Functions:

Supervisor Responsibilities - Primary FunctionOversee all Recreation associates holding them to established performance standards and excellent customer service

Help develop long range plans for the department

Using mirror image, lead by example

Assist recreation managers in all operational aspects of the recreation department

Attend staff department meetings communicating pertinent information to associates and managers

Update on a timely basis to the Recreation Managers on all workings of the department

To oversee and operate all social and group recreation programs and assist in the maintenance and upkeep of recreation facilities

Just For Families EventsCreate an atmosphere of a themed ambiance to entertain social guests

Engage guests at events in different activities

Properly take care of and store equipment neatly for easy usage

Responsible for upkeep of AV equipment

Teen ToursLearn all areas of the tours offered through this program

Become efficient in riding a Segway, paddling a Kayak, and controlling a stand up Paddle Board

Efficiently react in a first responder way to accidents, injuries, and safety by using first aide

Learn facts about property in the nature and sightseeing sense in order to teach teens during tours

Appropriately order and retrieve lunch/dinner for camp

Oversee the teen room, "Gamers"

Deck AttendantUsing a hose, rinse off the deck space daily

Monitor the cleanliness of the deck space

Organize the lounge chairs in an orderly fashion

Maintain the lounge chairs with weekly cleaning

Maintain the equipment used to clean the deck

Update the details of the weather board (sunrise, sunset, high tide, low tide, etc)

Respectfully assist guests

Assist in maintaining the cleanliness of the information huts

Responsible for setting the umbrellas up

Collect deck litter and remove full trash bins

Appropriately organize the towels in the huts as needed

Tally Ho!Properly check in and out guests

Appropriately organize the towels in the huts as needed

Provide property-wide information to all guests

Properly fill out and file recreation agreements

Greet guests immediately with undivided attention

Up sell retail items

Promote activities

Maintain the cleanliness of Tally Ho! and other areas utilized by Recreation department

Group RecreationPlan and implement agendas, activities, children's camps, etc

Work closely with Dir. of Recreation, Supervisors and other associates

Independently run programs

Professionally represent the department and be a professional point person for group contacts

Officiate tournaments

Learn the booking procedures of third party companies

Qualifications:
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

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