Behavioral Health Client Service Technician (Bilingual)
Benton County, OR
2024-09-30 05:44:29
Corvallis, Oregon, United States
Job type: fulltime
Job industry: Call Centre / CustomerService
Job description
Salary : $41,346.00 - $54,252.00 Annually
Location : Corvallis, OR
Job Type: Regular Full-time
Job Number: 24-00170
Department: Health Services
Division: AFSCME
Opening Date: 09/20/2024
Closing Date: 10/6/:59 PM Pacific
Bargaining Unit AFSCME
Classification Administrative Specialist 1
FLSA Exempt Status: Overtime Non-Exempt
Job Summary
Want to do meaningful work that will leave a lasting impact in our community while growing your career? The Benton County Health Services is in search of a Behavioral Health Client Service Technician to support our Behavioral Health Department.
JOB SUMMARY
This position supports Benton County Behavioral Health by providing customer service to individuals with serious and persistent mental illness. Additionally, this position works independently to keep day to day administrative and program operations effective and efficient. The Client Service Technician is responsible for overseeing administrative processes to ensure consistency in approach and documentation across assigned programs. This position is required to cover at various locations through the Behavioral Health Division.
Click here for a complete list of the duties, responsibilities and physical requirements of this position.
First review of applications is scheduled for October 7, 2024.
Applications submitted after this date may or may not be considered. This listing may close at any time after the first review date.
BENEFITS
- Generous time off to maintain a healthy work-life balance!
- 10 Paid Holidays + 2 Floating Holidays + 8 hours of vacation accrual every month + sick leave! Vacation accrual increases with years of service.
- $0 Health Insurance Premium!
- Medical, Dental and Vision - cover your eligible family members without additional premium.
- In addition, the County contributes up to $1,400 per year to your Health Savings or Reimbursement account!
- Apart from your deductible you can use this money for things that aren't traditionally paid by insurance - i.e. Ibuprofen, Tylenol and other preventative type medications
- You never lose your Health Savings Account funds as it rolls over from year to year
- Dependents up to age 26 are covered!
- After 6 months of employment:
- The County makes a retirement contribution of 6% of your salary towards Oregon PERS!
- The County makes a deferred compensation 457b plan contribution of 1.5% of your salary! You can add more if you wish.
- Interactive and personalized approach focused on your whole health.
- Onsite and virtual seminars, wellness challenges and fun activities.
- Monetary incentives and cool prizes to engage everyone and meet your individual needs!
- Supplemental plans are available at reasonable rates!
- $41,346 - $54,252
- This position is eligible for up to two salary raises within your first year. Increases may be given at the end of the 6-month probationary period, depending on starting salary, and at the 1-year anniversary, as long as your performance is in good standing! Increases are given until the maximum of the salary range is reached.
- Reach out to us anytime:
MINIMUM QUALIFICATIONS
The following minimum qualifications are required for this position:
- High school diploma or GED; AND
- 4 years of general office or administrative support.
Special Requirements
- This position is bilingual and requires duties to be done in both English and Spanish. Successful completion of language testing is required.
- Hiring is contingent upon the successful completion of a background check
- Valid Oregon driver's license or ability to obtain upon hire. This position requires driving and may require use of a personal vehicle.
- Will provide excellent customer service with patience and compassion
- Experience in a community Behavioral Health Setting preferred
- Enjoys working as part of a team
- CPR certified preferred
- Experience with EPIC
- Has office experience in a confidential environment
- Has good working knowledge of HIPAA requirements
- Has proficient data entry skills
- Is an intermediate user of Microsoft Office Suite (Word, Excel & Outlook)
Questions regarding this position can be directed to
Ricky Garcia, Behavioral Health Administrative Manager
Benton County Health Services
Telephone:
Working & Living in Benton County
Perfectly placed in the Willamette Valley, 90 miles south of Portland and 40 miles north of Eugene, Benton County has easy access to urban areas with ample opportunities for cultural activities. Combined with outdoor recreation galore in the Cascade Range 80 miles to the east and the Coastal Range and Pacific Ocean 50 miles west, the county's 90,000 residents like to say they "have it all."
Working at Benton County
Living in Benton County
How to Apply
- To apply for this position, click on the "Apply" button to fill out all information in the online application and complete the questionnaire. Failure to do so may result in your application being removed from consideration.
- Only complete applications received by the posted application deadline date, or the first review date will be considered.
- Answer all supplemental questions.
- You will get an email stating your application has been submitted. Log in to your NeoGov account before the job announcement closes to see if you have any pending tasks or notifications, and make sure to complete these tasks before the job announcement closes. These can be found under the "My Applications" section.
- Be sure to check both your email and NeoGov account for updates regarding this recruitment.
- This is a FLSA non-exempt position.
- This position is represented by the American Federation of State, County and Municipal Employees (AFSCME).
- This position requires driving and may require use of a personal vehicle.
- This recruitment may be used to fill multiple vacancies.
- Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
- Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: NOTE: If claiming veterans' preference please be sure to attach your DD214 or Disability letter from the VA.
- Benton County does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Benton County will review these documents to confirm that you are authorized to work in the United States.
- If you wish to identify yourself as an individual with a disability under the Americans with Disabilities Act of 1990 and will be requesting accommodation, please contact the Benton County Human Resources Department by calling .
Helpful links and contact information
Learn more about
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For more information you may contact us by e-mail at or by phone at .
EMPLOYEE BENEFITS AT BENTON COUNTY
Working for the County is so much more than a job. It is a chance to make a local difference - in your own life and the lives of the people around you.
Perfectly placed in the Willamette Valley, ninety miles south of Portland and forty miles north of Eugene, Benton County has easy access to urban areas with ample opportunities for cultural and major sporting events. Combined with unmatched outdoor recreation . click apply for full job details