Supervisory IT Specialist (OS/CUSTSPT) with Security Clearance

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Job description

Duties Serves as a Supervisory IT Specialist (OS/CUSTSPT) and Branch Chief for Customer Support and Readiness CONUS, (J6), with responsibility for managing the activities of employees in grades GS-11 through GS-12. Responsible for the planning, acquisition, installation, implementation, maintenance, standardization, modification, and operation of all end-user computing equipment and accompanying administrative applications. Serves as principle technical expert for end-user vulnerability management efforts including detection, remediation, mitigation and communication for all DLA CONUS Sites Responsible for administering enterprise hardware and software asset management application, including forecasting needs, life cycle management, asset reporting and warranty and support contract management. Maintain and manage standard imaged software and coordinate to resolve standard image support issues with J6 IT staff, The Enterprise Help Desk, J6 System Administrators and Network Managers. Requirements Conditions of Employment Must be a U.S. citizen Tour of Duty: Set schedule Security Requirements: Non-Critical Sensitive with Secret access Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. Fair Labor Standards Act (FLSA): Exempt Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. Recruitment Incentives: Authorized Bargaining Unit Status: No Please note: This position may be transitioning to DISA in Fiscal Year (FY) 2025; the candidate selected for this recruitment may be reassigned to DISA with the position in FY 25 Supervisory Probation: Required Completion of Supervisory Certification Program: Required Qualifications To qualify for a Supervisory IT Specialist (OS/CUSTSPT your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Serves as the principle technical expert in the specialty area of enterprise end-user device systems and software deployment Maintain and manage standard imaged software and coordinate to resolve standard image support issues. Develops and manages end-user policy and procedure documentation and written guidance. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: Information for Veterans is available at: . As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace:The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: IT Life Cycle Management (OS) IT Test and Evaluation (OS) Operating Systems (OS) Systems Administration (OS) IT Customer Support (CUSTSPT) IT Configuration Management (CUSTSPT) IT Lifecycle Management (CUSTSPT) Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position you must provide a complete Application Package. Each Application Package MUST include: Your Resume listing work schedule, hours worked per week, dates of employment and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible. IMPORTANT NOTE: Ensure that your resume does not contain any specialized characters, fonts, typefaces or formatting (e.g. tables, macros, etc.). It is also recommended that you convert/save your resume as a PDF prior to attaching to your application. Applicable documents to support the eligibility(s) for which you are applying. Please review the following

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