Clerical & Admin Specialist II

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Job description

NorthStar Memorial Group is seeking a Clerical & Admin Specialist at Sunset Funeral Services in North Olmsted, Ohio. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we implement checks and balances to maintain consistency and uphold our commitment to care in every interaction.

Responsibilities

• Obtain Death Certificates and Burial Permits, and Burial Permit Refiles
• Process Pre-Need and At-Need Funeral and Cemetery Contracts
• Prepare periodic reports and/or simple financial analysis
• Provide problem resolution to client families with past-due accounts
• Review and process orders for markers, including assisting with design, reviewing orders for compliance with cemetery rules and regulations, obtaining bids, coordinating with vendors, verifying invoices, and receiving deliveries

Qualifications

• Valid driver's license
• High School Diploma or equivalent
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• 2+ years of administrative support experience

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

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