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Digital Content Contractor

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Global Channel Management, Inc.

2024-11-07 16:43:29

salary: 57.00 US Dollar . USD Hourly

Job location Mason, Ohio, United States

Job type: all

Job industry: I.T. & Communications

Job description

Digital Content Contractor requires: LED display technology Programming skills to automate and streamline support processes Computer networking Proficient in Windows OS and remote-control software Meraki Airwatch HelpDesk Advanced Digital Content Contractor duties: Support digital technologies in use Collaborates with L1-L3 Digital Support teams to ensure tickets are being worked and documented to completion Independently identify, diagnose, and resolve technical problems with minimal supervision Process documentation Handle escalations effectively, providing excellent customer service Manage multiple tasks simultaneously, ensuring timely resolution of all issues Report generation

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