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ServiceNow Administrator/Developer

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Resource Informatics Group

2024-11-08 02:41:08

Job location Wake Forest, North Carolina, United States

Job type: fulltime

Job industry: Administration

Job description

ServiceNow Administrator/Developer

Wake Forest, NC - Remote

Preferred Qualifications:

• Experience working in the governmental sector (local, state, or federal)

• Experience successfully implementing the ServiceNow CSM application and processes leveraging the CSM framework

• Experience performing continuous improvement initiatives for processes and services

• Strong knowledge and familiarity with CSM processes

• Excellent verbal and written communication skills; ability to communicate clean, organized, and thorough information and data appropriate for intended audience

• Ability to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results; produce unambiguous, comprehensive, and accurate interpretations

• Ability to obtain a security clearance with FedRamp administration standards.

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