Project Manager (multiple web-based &/or low-code applications; deliver prjts/workstreams)

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Job description

Project Manager NCDHHS-(phone number removed)

Duration: 12 months

Location: 's discretion, North Carolina

The NC Department of Health and Human Services (DHHS) Project Management Office is seeking a short-term (approx. 12 month) IT Project Manager-Expert to lead the implementation of multiple web-based and/or low-code applications.

The NC Department of Health and Human Services (DHHS) is seeking a short-term IT Project Manager-Expert to lead the implementation of multiple web-based and/or low-code applications. The applications will be developed by either vendors or in-house development teams. Ability to adapt working style to ensure compliance with the State's and DHHS' methodologies; demonstrated experience with waterfall, agile, and hybrid methodologies; excellent verbal and written communication skills; and ability to work independently and proactively with attention to detail are requirements of this position. This position reports to the Project Portfolio Manager for the assigned projects.

Responsible for building and obtaining approval of business cases for new projects through stakeholder and market analysis, cost/benefit analysis, project schedule estimates.

Responsible for implementing medium to large-sized project(s) of moderate to high complexity and risk.

Responsible for managing the dependencies of the IT project that extends to multiple divisions and external entities.

Responsible for working directly with senior level executives, IT personnel, business program, and external resources such as local stakeholders to analyze and execute project requirements and manage stakeholder expectations. Establish, manage, and execute thorough communications plans for project stakeholders.

Work with DHHS business, IT and the selected vendor or in-house development team to complete implementation of the project.

Serve as scrum master for internal agile development projects.

Responsible for the leadership, direction and oversight of the project team(s) and of all vendor-related activities tied to the project and report to senior portfolio and executive management.

Work hand-in-hand with development team(s) to manage project milestones and critical dates to identify potential risks and impacts that could jeopardize project schedule. Identify ways to resolve schedule issues. Keeps management aware of the situation.

Support the Contract Administrator by performing vendor management and ensuring that that vendor deliverables are reviewed and approved by the appropriate team members to support invoice validation activities.

Develop all project management artifacts following the practices and guidelines from the PMI's PMBOK, the NC DHHS PM Methodology, and Client project methodology, developing the detailed project budget, tracking expenditures, developing and maintaining project management and other plans, performing regular status reports, ensure that all required project documentation is developed and maintained.

Manage the day-to-day activities for the project including ensuring the quality of the deliverables; monitoring and controlling project risks, cost, and schedule; tracking project expenses and determining if these are within the allocated budget; tracking action items and decisions needed; and managing project changes.

Complete all input to the State project portfolio management tool (based on Microsoft Project Server and SharePoint) and the online project notebooks (SharePoint).

Manage internal and external relationships (agency, federal, vendor, other State agencies, community-based providers and other external stakeholders) and dependencies across all workstreams to ensure successful delivery of the project.

Assist the business in managing procurement efforts through the development of procurement documents such as Requests for Proposals, Statements of Works for State Term Contracts, Requests for Quotes, etc.; write content related to project scope, project management, technical requirements and tasks, and maintenance activities; and perform administrative and documentation tasks during bid evaluation, contract negotiations, and award approval processes.

REQUIRED/DESIRED SKILLS

Skills
Experience

Project management experience, preferably with large, complex automation implementation efforts
Required
10 years

Demonstrated Project Management experience on IT application/system development and deployments for multiple clients.
Required
10 years

Proven track record of delivering projects and workstreams with aggressive timelines and deliver within scope, budget and schedule.

Required
10 years

Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability.

Required
10 years

Hands on experience managing project risk, cost, schedule, quality, testing, and communications.

Required
7 years

Experience implementing applications using Salesforce, MS Dynamics and/or ServiceNow.
Required
3 years

Ability to adapt working style to ensure compliance with the State's and DHHS' methodologies
Required

Strong leadership, organizational, interpersonal and time management skills.
Required

Ability to act independently with sound business judgment, attention to detail and thrives in environment with diverse communication styles
Required

Required

Solid work experience with project management tools including Microsoft Project and Project Server, Jira, and Confluence.
Required

Experience with MS Office and Teams.

Required

Demonstrated experience with Waterfall, Agile and Hybrid software development frameworks.
Required

Demonstrated experience with vendor management on a medium or large IT project/system implementation.
Required

Knowledge of healthcare and managed care systems with an emphasis on behavioral health, developmental disabilities and substance use.
Desired

Extensive understanding of MS SharePoint end user experience, sites, libraries, lists and groups.
Required

Ability to perform market analysis, prepare detailed budgets with cost/benefit analysis and develop business cases for new automation projects
Required

State/federal experience.
Desired

Familiarity with cost allocation methodologies and developing cost projections.
Highly desired

Results-oriented, self-motivated individual with a very strong work ethic.
Required

Team building and change management skills to influence and guide cross functional teams.
Required

Experience implementing one or more of the following low-code technologies: Salesforce, Microsoft Dynamics or ServiceNow.
Required

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