Patient Services Coordinator - Front Office

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Job description

Job Overview & Responsibilities:
PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work to create authentic connections with our patients to redefine recovery. Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven treatments to provide relief and restoration of their normal life.

OVERVIEW

As a PSC you will interact and build relationships with patients, insurance providers, and medical professionals to create streamlined scheduling and financial workflows. Daily tasks could include processing insurance verifications, managing prior authorizations, and following up on physician referrals. A patient-centered mindset and the ability to work autonomously will elevate your success in the role.

Your Responsibilities as a Patient Services Coordinator

Reconcile patient payments and units billed while following HIPAA guidelines

Follow appropriate processes for Insurance Verification and/or benefits management

Obtain authorization and/or prior authorization

Over the counter collections and reconciliation of all charges weekly and monthly

Maintain relationships with patients, providers, clinicians, and internal operational departments

What You Will Get

In addition to the standard benefit offering, you can expect to receive

Competitive compensation with ability to earn performance-based incentives

Professional development through strategic internal platforms

Potential for career progression with a nation-wide company

Fitness incentive, insurance benefits, employee assistance program, paid time off and extended illness bank

Qualifications & Pay Range:
Qualifications

PT Solutions requires at minimum, a High School or GED diploma. Submission of diploma for the highest level of education obtained will be required.

1-2 years of customer service experience (experience with healthcare preferred)

Pay Range

$15.00 - $18.00 per hour

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Schedule

This is a full-time, Mon-Fri position

Company Overview:
Expanding Access to Quality Care

At PT Solutions, we're more than colleagues; we're a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.

Let's go further together and transform care. Join the today!

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