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Help Desk Specialist, Intermediate with Security Clearance

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Spathe Systems LLC

2024-11-07 04:36:57

Job location Fayetteville, North Carolina, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Overview Spathe is currently searching for a Help Desk Specialist, Intermediate to join our team in the Fayetteville, NC area. Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight knit family feel, Spathe empowers its employees to solve problems and make decisions. Responsibilities Provide support in responding to system user requests for assistance. Provide support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks. Provide support for on-the-spot diagnostic evaluations, implementation of correcttions, and training users in proper operation of systems and programs. Serve as the frist point of contact for troubleshooting hardware/software, all types of computer system problems. Provide a high degree of customer service and adhere to all service management principles. Qualifications 4-7 years of experience Bachelor's degree in relevant field A+ or Network +, and Security + Clearance Required: TS/SCI Job Type: Full Time Work Location: One location - Full Time Travel: Up to 10% travel during the year. Benefits: Health insurance Dental insurance Retirement plan Paid time off 11 paid holidays per year Position ID: A643HDSI

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