Manager Performance Analytics - General Bank Financial Strategy & Analytics

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Job description

Overview:
This is a remote role that may only be hired in the following location: Charlotte, NC.

The Manager for Performance Analytics provides performance analytics and reporting to the General Bank leadership. Develops scorecards, financial analytics, and models to measure sales or operational performance. Provides data and analytics to drive improved performance and can be used in variable compensation and employee reward programs. Reports on historic trends and builds predictive models to project future results. Works closely with leadership, partners, and line of business owners to aid coaching and performance tracking. Provides expert analytical guidance and recommendations to executive leadership regarding planning and implementation of the Bank's strategies and objectives to meet financial growth projections.

Responsibilities:
Analytics - Manages the development and implementation of sales and operational scorecard development, analytics, and reporting across multiple Bank functions. Can provide analytics for use in variable compensation and employee reward programs, facilitating compensation with meaningful impact to drive results. Partners with internal support teams to design, develop, and deliver dashboard reporting for all levels of management to better understand current sales and operational performance.

Forecasting - Oversees the development of predictive forecasting analysis including the ability to track performance against goals. Develops metrics that can model future trends. Presents data insights, analysis, and guidance to quantify sales results and return on investment. Monitors performance against expectations to provide recommendations for performance strategy modifications.

Consulting - Consults with executive leadership to aid in the development of Bank strategy through the use of data. Works with management to incorporate input into the overall strategic planning process. Provides training and education to support teams on sales reporting processes.

Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff.

Qualifications:
Bachelor's Degree and 8 years of experience in Statistical Analytics or Information Technology in the Financial Services industry

OR

High School Diploma or GED and 12 years of experience in Statistical Analytics or Information Technology in the Financial Services industry

Preferred Qualifications:

LFI experience in finance and strategy, preferred in retail, consumer, and small business banking.

Experience in creating simple to complex reporting.

SQL, Cognos, Financial Balance Sheets, Business Intelligence tools

Data Analysis or Predictive Analytics Certification

Knowledge of Analytics Software Tools (Excel, Access, Tableau, Cognos),

Knowledge of SQL, statistical modeling concepts such as decision trees, neural networks, regression analysis, lift charts, and ROI

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: (url removed).

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