Director, Technical Operations Transformation

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Job description

Overview:
The Director, Technical Operations Transformation at Atlas Air plays a pivotal role in driving operational excellence and efficiency within the Technical Operations department. The primary responsibility of this role is enabling structured problem solving: finding the right problems to solve, designing the right solutions, and building the right implementation plans. The expected result is successful delivery of a portfolio of strategic projects that improve both financial and operational performance.

This role requires a dynamic leader who can align internal/external stakeholders with diverse perspectives, context switch to manage competing priorities, and either guide organizational strategy or serve as an individual contributor depending on what's needed. While this role reports into the Strategy & Transformation organization, it has a dotted reporting line into the Vice President of Technical Operations and will serve as a member of the Technical Operations leadership team.

Responsibilities:
Business Analysis

Analyze operational and financial data to develop and investigate hypotheses about performance drivers in aircraft maintenance, engineering, and supply chain - focused on complex decisions with many tradeoffs, multiple teams involved, and downline impacts

Translate pain points, anecdotes, observations, current state processes, and KPIs into clearly scoped opportunities for new and/or more clearly defined transformation projects

Estimate financial value and operational impact of transformation projects, specifying value levers and how/where outcomes will translate to Atlas P&L

Process Improvement

Map current state business processes with an emphasis on evaluating how Atlas makes key decisions, both strategic and operational

Lead cross-functional teams to design future state business processes and identify what needs to happen to make the change a reality

Inform the design of quantitative models to guide better decisions and technology to enable future state operational workflows

Plan change management activities required for value capture, including communications, employee training, and technology cutovers

Strategic Planning

Manage a large portfolio of high-value projects aimed at transforming inventory planning and management, maintenance programs and planning, maintenance and procurement contracts, frontline resource planning, and more

Build comprehensive business cases to substantiate ROI, vet plans, and secure funding for transformation projects

Lead projects and teams through PMO framework, ensuring progression according to scope, schedule, budget, and quality standards

Document project risks and dependencies, then work across the enterprise to mitigate these proactively so transformation delivery timelines stay on track

Guide operational leaders and internal/external resources during project build and activation phases

Respond to roadblocks quickly, escalating requests for attention, action, resources, or funding to the appropriate audiences

Stakeholder Management

Serve as a member of and trusted advisor to the Technical Operations leadership team, focused on driving departmental activities toward achieving company goals

Align diverse stakeholders around a single vision, set of priorities, and understanding of portfolio finances, timelines, risks, and status

Organize updates and narratives for Steering Committee meetings that include operational leaders, the Atlas executive leadership team, members of the Atlas Board of Directors, and other PE investors

Qualifications:
Qualifications:

Bachelor's degree required

Advanced degree - MBA or quantitative field (ex. economics, operations research, statistics, data science, industrial engineering) - preferred

7-12 years of experience, including 3+ years managerial experience

Experience in aviation operations strongly preferred - ideally in consulting, strategy, analytics, continuous improvement, or operations planning functions

Understanding of aircraft maintenance, engineering, and supply chain operations preferred

Knowledge of best practices in data analytics and technology preferred

Experience leading multiple large ($1mil+) projects through analysis, planning, execution, and activation

Skills:

Strong financial acumen, data fluency, and data storytelling

Executive-level thought partnership to drive strategy without formal authority

Open-minded questioning, "what would need to be true for this to work?", especially for complex processes involving many teams and decisions with interdependent tradeoffs

Management consulting to discover value creation opportunities, formalize project scopes, build business cases, identify dependencies and risks, and resource project teams

Project management best practices across all lifecycle phases

Adaptable communication across highly diverse stakeholder groups ranging from frontline employees to Board of Directors

Presentation preparation and delivery to senior leadership

Independence and a desire to function autonomously with limited direction

Data structuring and analysis through SQL, Python, R, Excel, or similar

Salary Range: $149,000 - $201,622

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at .

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