Employee Listening Program Manager

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Job description

In this role you will be responsible for managing our growing employee listening program, keeping a constant pulse on what our people want, feel, and do and providing actionable insights. You will partner with key stakeholders across the enterprise to deliver on regular and ad hoc listening needs, understand how to measure what matters and turn data into meaningful action. The ideal candidate will have a fundamental technical background, strong project management skills, customer orientation and requisite HR experience. Expertise in qualitative research methodology, data management, metrics and reporting, data analytics, data visualization and story-telling are all critical for success in this role. Strong technology experience with exposure to expanding and/or transitioning listening program vendors is a plus.

As the Employee Listening Program Manager, a typical day might include the following:

• Managing our enterprise workforce lifecycle surveys (e.g., onboarding, engagement, termination), including communications, survey and report design, administration, quality assurance, results analysis and insights preparation for the company, major business units and other key stakeholders
• Supporting other voice of customer needs, including methodology design and development, administration, analysis and action planning, as appropriate
• Preparing integrated sentiment and HRIS datasets and supporting custom analytics projects to address specific, high-priority business needs
• Integrating and visualizing sentiment data in user-friendly reports and dashboards to enhance insights
• Serving as a subject-matter expert for all employee listening activities across the enterprise
• Working collaboratively with a cross-functional team, including HR, IT, Communications and the business to deploy best in class employee listening solutions
• Ensuring all appropriate data privacy, security, and controls requirements are incorporated into employee listening processes
• Staying current on industry trends and best practices in employee listening to continuously improve our programs and initiatives

This role might be for you if:

• You have experience as an active contributor to the design, development, build and review of employee listening programs within a global, dynamic organization
• You possess the demonstrated ability to tell a story by marrying an understanding of qualitative and quantitative data to communicate effectively with a practical, business-oriented mindset
• You can exert a high degree of influence and persuasion without direct, formal authority
• You can handle ambiguity and are highly adaptable and flexible to changing requirements and business demands
• You have high attention to detail in working with data and related data quality control
• You can manage you own workload and are able to shift gears between ongoing work and ad hoc requests
• You possess strong project management and consultative skills with an execution orientation
• You have experience managing major listening projects which impact an entire organization
• You enjoy collaborating with others to deliver results and support change
• You have a learning orientation and desire to stay ahead of the latest developments in the business, the field of qualitative research and related technology

To be considered for this opportunity, an Advanced Degree (Masters, PhD) in an applied social science (e.g., Industrial/Organizational Psychology, Organizational Behavior) or related quantitative field is preferred with proven experience in designing, executing and managing employee listening programs and working with integrated sentiment and HR data to generate critical insights for leaders and decision-makers (ideally including working with big data, global data, Business data, labor market data and third-party data). This includes understanding requirements for data collection, organization and quality assurance for the purposes of building statistical analysis and sustainable reporting. Proficiency in survey platforms (e.g., Qualtrics, Glint), statistical software packages (e.g., R, Python) and data visualization tools (e.g., Tableau) is required. Experience with global HR technology systems and human capital platforms (e.g., Workday) is also preferred.

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels!

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.

For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.

Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.

Salary Range (annually)

$110,900.00 - $181,100.00

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