Concessions Lead - $16.00 / hour

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Job description

The Opportunity

Delaware North Sportservice is hiring a seasonal Concessions Supervisor to join our team at Blue Cross Arena in Rochester, New York. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$18.00 - $18.00 / hour
Information on our comprehensive benefits package can be found at .

Benefits

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Qualifications

• Experience working in a restaurant required
• Minimum of 2 years' of supervisory experience preferred
• Must be able to implement rules and direct employees
• A true desire to satisfy the needs of others in a fast-paced environment
• No college degree required

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in va riable temperatures de pending on the season

Shift Details

Day shift
Evening shift
Evenings as needed
Event based

Who We Are

Delaware North is the hospitality partner at Blue Cross Arena. We operate concession stands, suites, and clubs in this 13,000-seat venue, home of the AHL Rochester Americans, and National Lacrosse League's Rochester Nighthawks. With classic arena food options and new fan favorites, there's something for everyone.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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