Billing Administrator

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Job description

Overview:

Relph Benefit Advisors, an Alera Group company, is looking for a Billing Administrator. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Responsibilities:
Develop and maintain strong relationships with carriers.

Accurately reconcile and process client invoices in a timely manner.

Research, report, and resolve billing discrepancies in line with RBA objectives.

Communicate with carriers to address and resolve billing issues.

Escalate unresolved billing discrepancies to the Supervisor as necessary.

Collaborate with internal teams (ACTs and Care teams) to meet client needs while adhering to IRS/federal/state regulations.

Maintain billing platform and update client information based on renewal data.

Qualifications:
Education Required: High School Diploma, GED, or equivalent

Preferred: AA; BA/BS: Other: Associate degree in Accounting or Finance preferred

Experience: 2+ years performing customer service and/or benefit administration is preferred, but not required

OR An equivalent combination of education and experience

Equal Opportunity Employment:
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

The hourly range is $24.04 to $31.25 per hour based on experience.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

If you're a California resident, please read the prior to applying.

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