Global Payroll Operations Leader

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Job description

Description:
CTG is seeking to fill a Global Payroll Operations Specialist opening for our client in Rye Brook, NY.

Location: Rye Brook, NY-onsite
Duration: 12 months

Duties:

Project Management:

Develop and oversee project plans, timelines, and budgets for assigned service projects.

Manage project scope, identifying potential risks and formulating mitigation strategies.

Monitor project progress and adjust as necessary to ensure on-time delivery.

Coordinate with internal stakeholders to ensure seamless project execution.

Service Delivery:

Oversee quality control measures to ensure service standards are met throughout the project.

Troubleshoot issues during service delivery, providing effective solutions to maintain client satisfaction.

Communicate project updates and progress regularly to clients, addressing any concerns promptly.

Conduct post-project reviews to gather feedback and identify areas for improvement.

Operational Efficiency:

Identify opportunities to streamline processes and optimize service delivery.

Implement cost-saving measures while maintaining quality standards.

Analyze service data to identify trends and inform future project planning.

Compliance and Risk Management:

Ensure adherence to all applicable regulations and industry standards.

Proactively recommend and ensure the adoption of SOPs to manage risks associated with service delivery.

Skills:

Demonstrated expertise in global payroll operations and transformation.

Strong project management skills, including planning, budgeting, and resource allocation.

Excellent written and verbal communication skills to interact effectively with clients, vendors, and internal stakeholders.

Ability to troubleshoot issues and implement solutions effectively.

Experience:

Proven experience in managing complex projects in a global, transforming organization.

Demonstrated success in achieving outcomes such as comprehensive automation and improved operational efficiency.

Prior experience in service delivery, operational efficiency, compliance, and risk management.

Education:

Bachelor's degree in Business, Finance, or a related field preferred.

Professional certifications in project management or payroll operations are a plus.

Additional Requirements:

Must be available for a flexible work schedule that may include early mornings or late evenings to interface with global teams.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

About Us:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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