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Production/Trading Support

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Aloden LLC

2024-11-08 20:48:08

Job location New York City, New York, United States

Job type: fulltime

Job industry: Transport & Logistics

Job description

Production/Trading Support
Location: New York, NY 10036 (Hybrid - requires onsite presence)

Candidate Preference: Local candidates or those within commuting distance of New York, NY

Work Authorization: W2 Candidates only

Key Responsibilities:

Front-Line Support: Act as the primary point of contact for end-business users in the Rates trading desk.

Onboarding and Integration: Manage the onboarding and support of new processes into the MAPS organization.

Relationship Management: Build and maintain strong partnerships with business stakeholders, application development teams, and infrastructure teams.

System Monitoring & Troubleshooting: Monitor critical trading system environments, proactively identify and resolve complex issues, and develop tools to improve efficiency and stability.

Release & Change Management: Implement releases and ensure adherence to change management policies.

Incident & Problem Management: Handle major incident management and conduct thorough problem management to prevent recurring issues.

Reporting: Accurately track support efforts to provide effective management reporting.

Technical Skills:

Operating Systems: Primarily Linux

ITIL: Certification or demonstrated experience applying ITIL principles

Scripting: Unix Shell, Python

SQL: Intermediate level proficiency (multi-table joins, grouping, stored procedures)

Infrastructure: Well-rounded understanding of network, server, storage, and messaging components.

Trading & Risk Systems: Experience supporting and troubleshooting trading and risk management systems.

Market Data: Familiarity with Bloomberg and Reuters.

Personal Skills:

Resilience: Ability to thrive in a high-pressure, fast-paced front-office trading environment.

Communication: Excellent communication skills, both written and verbal.

Leadership: Ability to take initiative, guide others, and drive solutions.

Inform a friend!

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