Principal Product Manager, Upgrade, Crossgrade

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Job description

Job Description

The Global Streaming Platform powers the best entertainment experiences from Peacock, NOW/WOW, SkyShowtime, and Showmax. When you join our team, you'll work across our dynamic portfolio supported by media industry leaders Comcast, NBCUniversal, and Sky. With unequaled scale, our teams make the most of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth, and consistently offer a best-in-class consumer experience across more than 70 countries. Most importantly, we're backed by a culture of respect. We embrace authenticity and inspire our people to thrive.

The Global Streaming Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here, you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues who want to be at the epicenter of technology, sports, news, TV, movies, and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. We're focused on getting customers to content they love faster and easier.

This role reports to the Sr. Director, Upgrade & Churn.

Primary focus

As Principal Product Manager, Product Management leading Upgrade & Crossgrade on our Commerce team, this role holder will conceive, define, design, develop, test, and launch highly effective upgrade and Crossgrade experiences that are contextually relevant, exceedingly useful and deeply resonant with users.

Key Responsibilities

Develop and own high-value, consumer-centric digital features and products supporting Peacock's upgrade, cross-sell and monetization efforts.

Define vision, KPIs, and high-level priorities across the global product portfolio Drive stakeholder, leadership, and executive alignment around upgrade and monetization strategy and prioritization

Synthesize user research and performance data to create strategic, iterative experimentation plans

Present vision, strategy, work product, insights, and KPIs to stakeholders at every level of the organization.

Collaborate with other product owners, product marketing and brand teams, designers, and engineers to successfully deliver products to market. Build, test, learn, and increment.

Balance inputs from business, design, research, technology, and external teams.

Create a network of cross-functional partners. Build rapport and earn trust

Define and model best practices across the team. Collaborate on the planning and building of scalable and extensible tools and resources.

Act as a close, trusted partner with design and engineering stakeholders to create multiplatform, scalable capabilities

Provide mentorship, guidance, and feedback to junior Product Managers on the team.

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