Network Operations Support

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Job description

Network Operations Support

Job Number: (phone number removed)

Use your skills where innovative technology solutions begin. ECLARO is looking for a Network Operations Support for our client in New York, NY.

ECLARO's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you're up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:

This person will support our day to day escalations as a level 1/2 and respond to network faults.

Responsibilities:

Manage Fault and Performance monitoring systems for large enterprise network infrastructure with Campus, branch and data center locations

Address alerts and other network events (fault and performance), responsible for break/fix maintenance

Proactively address capacity requirements for normal operation (IP allocation, system resources, port availability, bandwidth, WiFi coverage)

Escalation point for Helpdesk, and assist in troubleshooting infrastructure related issues

Work with vendor tech support teams to identify and fix issues and perform Break/Fix as needed

Support regional counterparts in network maintenance as required

Act as project lead for hardware and software lifecycle maintenance activities

Network Access Control system maintenance and operational support

Day-to-day maintenance of Enterprise DHCP/DNS systems

Support Wireless network infrastructure and assist in troubleshooting wireless problems

ForeScout for NOC

Required Skills:

5 plus years of experience in Enterprise Network support

Solid understanding of networking fundamentals, routing, switching, security protocols and the ability to read/understand packet captures

Experience with Cisco Nexus, Catalyst and Arista switches

Understanding of Network Security fundamentals including proxies and firewalls

Familiar with Network Access Control Systems (Cisco Client/ForeScout Counteract etc.)

Experience with Network Management systems such as SolarWinds, NetMRI, EMC Ionix (EMC Smarts)

Good understanding of Incident and Change management principles

Excellent written and verbal communication skills and the ability to work independently

Have the ability to prioritize work in a fast paced environment with solid attention to detail and organizational skills

Strong problem solving skills

Preferred Skills:

Experience in the financial industry

Experience with 3rd party applications such as Splunk, and Jira

Working in an Agile environment

Experience working with VMware ESXi

Experience with structured cabling

Pay Rate: $50.00-55.00 $/Hour

If hired, you will enjoy the following ECLARO Benefits:

401k Retirement Savings Plan administered by Merrill Lynch

Commuter Check Pretax Commuter Benefits

Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

If interested, you may contact:

Greg Papalexis

(phone number removed)

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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