Director of Patient Services (DPS)-RN

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Job description

Director of Patient Services (DPS) - RN
Location: New York, NY (Potential travel to other offices across the region)
Compensation: $140,000 - $160,000 per year

Are you a visionary leader with a passion for redefining healthcare excellence? Do you thrive on innovation, and are you driven to lead with purpose and impact? We're looking for an exceptional RN/Director of Patient Services (DPS) to join our elite team and shape the future of our LHCSA business line.

This role is not for the ordinary-it's for the trailblazers who see opportunities where others see challenges, who inspire teams to reach new heights, and who are committed to transforming patient care with every step they take. If you're ready to make a real difference and be part of something bigger, this is your chance.

What You'll Do:

Regulatory Compliance & Quality Improvement

• Lead the charge in regulatory excellence, staying ahead of DOH, DOL, CMS, and other standards.
• Drive innovation in quality and performance improvement programs, shaping the future of clinical care.
• Embed cutting-edge quality protocols into our operations, ensuring we're always at the forefront of excellence.

Budget Management

• Strategically develop, manage, and optimize agency budgets for personnel, supplies, and equipment in partnership with key leaders and departments.

Staffing & Operations Management

• Craft and implement strategic staffing plans that ensure optimal coverage and productivity, aligning with the needs of our patients.
• Oversee operational performance metrics, driving improvements in satisfaction, cost management, and staff retention.
• Collaborate with nursing leadership to set high standards of care and clinical outcomes, while managing instructors for our Aide Training School.

Patient Care & Safety

• Champion a culture of safety, compassion, and excellence in patient care across all units.
• Develop mechanisms to assess and exceed patient and family expectations, turning feedback into actionable improvements.
• Address patient and family concerns with swift, empathetic, and effective resolutions.

Leadership

• Lead with vision and purpose, conducting regular meetings with nursing management to align on goals, performance, and improvement strategies.
• Mentor, educate, and inspire nursing management, fostering a culture of growth, development, and excellence.
• Be a proactive leader, responding to staff needs and driving initiatives that enhance staff satisfaction and retention.

What You Bring:

• A minimum of 2+ years of Home Care Nursing experience with a deep understanding of its complexities and challenges.
• A BSN degree or higher in nursing or a related field, with a strong foundation in healthcare management and leadership.
• A current Registered Nurse license in New York State, meeting all regulatory standards.
• Proven experience in a leadership role, preferably as a DPS, with a track record of successfully leading and inspiring teams.
• Exceptional clinical, assessment, and documentation skills, with an eye for detail and a commitment to excellence.
• Outstanding communication skills that foster collaboration and build strong relationships with teams, patients, and families.
• A strategic mindset with strong organizational skills, capable of juggling multiple priorities in a dynamic environment.
• A proactive, solution-oriented approach with the ability to navigate and resolve challenges with creativity and confidence.
• Proficiency with technology and systems that enhance healthcare delivery and operational efficiency.

This is more than a job-it's a mission. A place where your leadership will shape the future of healthcare, where your impact will be felt by every patient, family, and team member. If you're ready to bring your vision to life and lead with purpose, we want to hear from you. Only the best will be considered-are you ready to rise to the challenge?

Apply today and let's redefine excellence togethe

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