Service Technician

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Job description

Job Code: 71604,71605

Service Technician Job in Long Island NY, New York City

Must lift up to 70lbs
Company Van provided
Remote positions- must live within 30 min of geography Portal - to- Portal
Overtime and on-call if emergency repairs are needed
Hourly Rate - $30-40

Employment/FLSA Status: Full-time, Regular, Non-Exempt (Hourly)
Sign-On Bonus - $1,000 (paid at 30 days of employment)

Whats in it For You:

1. On-the-job training with available on-demand technical support as well as ongoing formal
hands-on and classroom training at our National Training Kitchen. Professional CFESA
certifications with the potential for advancement.
2. Receive a company service vehicle, fuel card, tablet and cell phone for business use.
3. Market-leading benefits program including 401k and paid time off.
4. Take charge of your career through growth opportunities including advanced technician and
management positions.

What You Will Do:

1. Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
2. Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
3. Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment.
4. Communicate with manufacturers as needed to help with diagnoses and parts identification.
5. Consult with the Technical Assistance Group for technical support while onsite.
6. Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
7. Promote and recommend other services provided by Smart Care to customers when needed.
8. Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
9. Follow safe work practices and accident prevention procedures.
10. Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
11. Maintain productivity levels in accordance with company standards.

Physical Requirements:

1. Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
2. Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
3. Ability to work on ladders, roofs, and other high places

Minimum Qualifications:

1. High School diploma or equivalent
2. 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
3. Valid drivers license and acceptable motor vehicle record
4. Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
5. Availability for occasional overnight travel as assigned

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