IT Technical Systems Analyst (Hybrid)

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Job description

Overview:
At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive/ benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all.

Join us and be a part of a brand that inspires creativity, innovation, and passion in support of locally-owned stores around the world.

IT technical systems analyst is responsible for day-to-day technical support in a manufacturing computing environment. This analyst will monitor and maintain technology systems, including but not limited to (servers, networks, PLC devices, HMI, and SCADA systems). Responds to problems and issues from the manufacturing / engineering departments regarding the performance of their IT systems. In addition to solving current problems, IT technical systems analysts develop strategies for improving technologies to avoid issues in the future or to improve system performance and IT support processes. Read More

IT analyst must possess strong analytical skills and a thorough understanding of the technology in order to identify and solve problems quickly and efficiently. Must understand how technology can be leveraged to benefit manufacturing

Responsibilities:
Required Skills

Strong troubleshooting and problem solving skills

Significant knowledge in planning, implementing, and supporting industrial control systems in a manufacturing environment, including but not limited to GE Cimplicity, and Rockwell

Ability to work collaboratively with internal and external customers

Self-motivated to effectively manage workload and juggle multiple priorities with strict deadlines

Work with Engineering to implement and update controls systems and documentation for the manufacturing support teams

Work closely with other IT infrastructure towers (network, server admins, DBA's, developers, and vendors) to resolve complex issues

Test new software/hardware and make recommendations to management for manufacturing upgrades

Coordinate the installation, upgrades or other deployments that need to be completed during or after normal business hours

Design processes and policies based on internal/industry standards

Provide system implementation activities and on-going technical support of plant automation systems

Strong understanding of change control process is required including weekly CAB meetings

Comprehensive knowledge of automated system configuration through imaging technologies

Experience in WAN, LAN, and wireless based industrial computing environments

Strong technical documentation background required, including document management and version control

Experience in hardware and software testing up to and including UAT and FAT

Knowledge of hazardous classified environment systems in a manufacturing setting including design, testing and implementation

Ability to work with vendor support in troubleshooting HMI / SCADA applications

Qualifications:
Required Experience

Bachelor's degree in IT or equivalent work experience

Minimum of 2-4 years demonstrated experience or exposure in a manufacturing automation environment

Strong knowledge of all Microsoft Office/Windows applications, including Visio, Project, and SharePoint

Experience with current MS windows server / workstation platforms

Detailed understanding of networking skills related to industrial controls, including Ethernet switch installation and configuration

Excellent verbal and written communication skills

ITIL foundation practices, certification is a plus

Project planning and implementation including vendor management

Working knowledge of server cabinet and cable management standards

Knowledge of scripting to optimize deployments and installations

Knowledge of VM Management of virtual computing environments

Experienced in industry standard software development lifecycle

Experience with HP server and Cisco hardware a must

Experience with PLC is a plus

Up to 30% travel may be required

Pay Range :
USD $85,000.00 - USD $(phone number removed) /Yr.

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