Software Engineer III - Salesforce Marketing Cloud

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Job description

Job Description JOB DESCRIPTION

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Consumer and Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives.

Job responsibilities

• Develop complex code, such as dynamic email content and AMP script, and implement advanced automation journey logic based on feature or project requirements
• Take responsibility for continuously enhancing the Marketing Cloud data model and architecture, including updating technical documentation and refining internal processes
• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Own email subscriber audience list management and data hygiene within Salesforce Marketing Cloud
• Contribute to front-end development by creating Cloud Pages using HTML, CSS, JavaScript, and AMP Script, and develop custom reports tailored to client requirements
• Analyzing performance data and insights to iteratively optimize campaigns and tactics
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in Email Studio, Mobile Push, SFMC API, Data Extensions, Data Views, Automations, Journey Builder, Preference Center, audience management and segmentation, as well as tracking and reporting
• Hands-on experience of writing SQL queries, AMP Script code or Server-Side Java Script code
• Knowledge on Automation studio activities such as Data extract, import file, file transfer, SQL query, filter, and script
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Deep understanding and experience in troubleshooting and resolving issues related to Mobile SDK, SFMC API, or automation-triggered email and mobile push notifications
• Experience in building, deploying, and testing responsive CRM email and push notification marketing campaigns
• Experience in mentoring junior developers and training non-technical partners in Salesforce Marketing Cloud
• Proficient in using Git or other version control software

Preferred qualifications, capabilities, and skills

• Knowledge of Salesforce Sales Cloud or Service Cloud
• Salesforce Marketing Cloud Developer certification
• Salesforce Email Marketing Specialist certification
• Salesforce Analytics and Discovery Consultant
• Salesforce Marketing Cloud Consultant certification

ABOUT US

Chase is a leading financial services firm, helping nearly half of America s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.

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