Slot Technician

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Job description

About the Role

The Slot Technician is responsible for performing repairs as needed on slot machines and related equipment focusing on customer service.

Position Responsibilities

Performs preventative maintenance, modifications, and relocation of slot machines and peripheral devices

Coordinates with the Slot Operations staff to ensure maximum operating efficiency

Ensures all slot machines on the casino floor are operating according to company standards

Rebuilds parts/equipment during down times, and maintains the parts inventory as assigned

Circulates through assigned area performing repairs as necessary

Ensures that all slot/storage areas are cleaned and organized

Prioritizes workload to meet business demands

Responsible for the initial set-up and testing of all new slot products

Observes all CCC/DGE and company policies and procedures

Responsible for the security of keys and all issued tools and equipment needed to perform the function of the position

Completes all regulatory/operational documents thoroughly and legibly

Delivers superior customer service when repairing any equipment

Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment

Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas

Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours

Must be able to lift/push/pull up to 25 lbs

Minimum 1-year Slot Repair experience in a casino environment

Must have successfully completed the appropriate electronic technical schooling

High School diploma or equivalent with mechanical/electronic aptitude preferred

Exhibits superior communication skills and abilities

Working knowledge of computer software applications and practical usage preferred

The ability to effectively communicate in English

Essential Functions

Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment

Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas

Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours

Must be able to lift/push/pull up to 25 lbs

What's Required

Minimum 1-year Slot Repair experience in a casino environment

Must have successfully completed the appropriate electronic technical schooling

High School diploma or equivalent with mechanical/electronic aptitude preferred

Exhibits superior communication skills and abilities

Working knowledge of computer software applications and practical usage preferred

The ability to effectively communicate in English

Benefits

Free meal on shift

Training & Development

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k,)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off

Free Parking

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