Assistant Operations Manager

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Job description

Description:

KEB America, Inc. is currently seeking an Quality Assurance Assistant Manager. In this role the QA Assistant Manager is responsible for managing employees, as well as implementing, coordinating and monitoring quality programs and policies.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Manage, train, develop, and coach new and existing quality assurance employees

Determine training requirements

Manage and determine department needs and resources

Implement, manage and/or maintain quality management systems (QMS) in accordance with industry standards. (e.g., ISO 9001)

Drive continuous improvement initiatives to enhance product quality, reduce defects, and increase efficiency.

Develop, implement, coordinate, and monitor quality programs, control plans, procedures, and policies for products, services, and operational tasks as required.

Create company-wide work instructions, procedures, and policies as required

Conduct quality audits and inspections to ensure products and processes meet or exceed customer and/or operational expectations and requirements

Analyze data to identify trends, root causes of defects, and help drive implementation of corrective actions

Manage, create, implement, and follow up on corrective actions

Collaborate closely with other departments, such as production, engineering, sales teams to ensure quality throughout the entire product life cycle

Manage supplier quality programs, including supplier qualification, performance monitoring, and corrective actions

Generate reports for management and customers as required

Follow safety rules and keep clean/orderly work area

Perform other duties as required or assigned

Requirements:

Education / Experience

Bachelor's Degree (preferably in Science, Technology, Engineering, Math, or Quality Management field), plus 5-10 years related experience. Or 10+ years' experience in quality assurance field with relevant position(s).

Knowledge, Skills, and Abilities

Knowledge of SAP desired

Excellent communication and interpersonal skills. (written and verbal)

Have attention to detail

Ability to fluently read and write in English

Strong knowledge of quality assurance and control principles, methodologies, and tools. Such as SPC, Geometric Dimensioning, Root Cause Analysis, FMEA's, etc.

Proficient in quality management systems (QMS), (e.g., ISO 9001)

Advanced understanding of inspection and testing techniques, philosophies, for various purposes and equipment

Proven ability to lead and develop a team

Ability to think analytically and problem solve

Ability to effectively resolve conflicts and maintain composure in stressful situations

Ability to communicate with clearly with customers on behalf of KEB

Ability to measure employee performance and productivity and perform follow-up / feedback

PHYSICAL DEMANDS

Time is split between office and manufacturing floor environments. Time will vary depending on tasks. Likely 60/40% split between both.

PI1ae3-9453

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