RN Call Center and Triage

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Job description

Entira Family Clinics provide comprehensive, patient-centered medical services, in family medicine clinics located in your neighborhood. As an independent organization of physicians, we are uniquely prepared to provide the highest quality of care and value for our patients and staff. Our 10 clinic locations are conveniently located in the Twin Cities. Our organization is built on the relationships we form. Our relationships with our patients, our employees and our community are at the center of everything we do. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. Entira Family Clinics is looking for a highly motivated, friendly, compassionate Registered Nurse looking to be part of a team dedicated to providing exceptional quality care to our patients. Part-time benefits eligible, 32 hours per week. RESPONSIBILITIES: Assess patient concerns/problems for all age groups over the phone through the collection of health data Plan/prioritize, implement and advise treatment based on approved protocols Completes prescription refills using approved company protocols Hospital follow-up calls Help develop and update written protocols Participates in special projects and committee work as requested REQUIRED QUALIFICATIONS: Current RN license in the State of Minnesota Graduate of an accredited RN program 5 years RN experience in a variety of health care settings Previous triage experience preferred Experience with electronic medical records, eClinicalWorks experience preferred CPR certified Possess excellent oral, written and interpersonal communication skills with a high level of organizational ability and attention to detail Ability to collaborate with other members of the care team and able to work independently using effective nursing judgment and decision-making skills Demonstration of good time management and have the flexibility to deal with frequent changes within the organization BENEFITS: Medical Dental Vision Healthcare Flexible Spending Account (FSA) Health Savings Account (HSA) Group Life Voluntary Life Voluntary Disability 401K Profit Sharing Employee Assistance Program

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