Help Desk Engineer Job in Pontiac, MI:

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Job description

Help Desk Engineer Job in Pontiac, MI:

Hybrid Position (3 days per week remote)

12 month Contract

Pay rate Range: $22-25.00 per hour based on experience

Please no 3rd party or c2c candidates

The Help Desk Engineer will assist users with the documentation and resolution of requests for technical service that originate via phone, email and online avenues.

The Help Desk Engineer will coordinate assignment of requests with appropriate IT staff to ensure timely and effective resolution. Additional Service Center responsibilities may be assigned as required.

Desired Qualification of the Help Desk Engineer Job in Pontiac, MI:

Experience supporting corporate users with technical needs.

Strong technical support and customer support experience.

Hand on experience with Ticketing Systems, Microsoft OS, Microsoft Office Suite.

Experience with Active Directory would be a plus.

For more information or to be considered for the Help Desk Engineer Job in Pontiac, MI please contact Thomas McCarthy at

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records.

Pay Details: $22.00 to $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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