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IT Service Desk Technician

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TEKsystems

2024-11-06 22:58:37

Job location Lansing, Michigan, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Description:

This position will be a Tier I / Tier II IT Support role.

Excellent customer service skills. Phone/chat support experience a plus because of remote work.

Proficiency with Windows and MacOS. Experience with Linux a plus.

Experience in a scientific or academic setting a plus. Doesn't have to be IT.

Basic scripting skills a plus (Especially PowerShell, bash/zsh, or Python)

Must have MacOS experience

Skills:

Help desk, Support, Service desk, Servicenow, Windows 10, Windows, MacOS

o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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