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Residential Concierge

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Boston Residential Concierge

2024-11-06 09:43:06

Job location Needham Heights, Massachusetts, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Description:

Are you a motivated, cheerful, and amiable professional who takes pride in being the first point of contact? As the concierge of our prestigious residential building, you will be responsible for creating a lasting impression that perfectly complements the property's elegance and sophistication. We currently have openings for morning, afternoon, and evening/overnight shifts, and we are eager to hire immediately.


Responsibilities:

• Extend a warm welcome and acknowledge all residents while announcing their guests with grace and poise.

• Provide exceptional resident services, including accepting and retrieving packages and dry-cleaning, offering transportation options, recommending service vendors, making restaurant reservations, and fulfilling any additional requests promptly.

• Through your impeccable appearance, outstanding performance, and service-oriented mindset, consistently project an image that enhances the property's allure.

• Adhere strictly to formal operating policies and procedures, which encompass customer service techniques and emergency response protocols.

• Ensure that property rules and regulations are consistently upheld.


Requirements:

• Possess a minimum of 2 years' experience in customer service or hospitality.

• Exhibit excellent communication and interpersonal skills.

• Demonstrate the ability to multitask effectively.

• Possess basic computer proficiency.

• Be a team player who thrives in a collaborative environment.


Benefits:

• Enjoy the security of a 401k retirement plan.

• Take advantage of paid time off to relax and rejuvenate.

• Receive comprehensive training with compensation.






Compensation details: 18-18 Hourly Wage



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