Sales Coordinator

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Job description

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

The Sales Coordinator will support sales, merchandising, and supply initiatives while collaborating with the customer planning and merchandising teams. They will ensure proper product fulfillment and overall customer performance. This role will develop detailed reports at the sku level and monitor orders, open-to-buy, and inventory, to ensure proper order flow and stock for our company and the customer. Employees work on-site 4 days and remotely 1 day, weekly.

Sales & Marketing

• Foster routine interaction and provide customer service support to top retailers (Macy's, Kohl's, Costco, Walmart, Sam's Club, and JCP) and personnel
• Collaborate with customers to analyze data and better drive retail and wholesale sales.
• Maintain weekly customized reporting to analyze performance and communicate findings to internal and external customers.
• Maintain a clear understanding of the competitive landscape through market evaluations, research, store checks, photos, and pricing.
• Manage major account portal administration and support, including but not limited to new item set-up
• Manage product sample process (ex: sample shipments to and from events and photoshoots)
• Collaborate cross-functionally on a variety of tasks to support the overall Sales and Marketing team and build strong working relationships with key internal departments
• Assist in generating product placement and diversification through category management and sell-through analysis.
• Prepare business analysis for sales presentations and attend sales meetings.
• Create and develop presentations for account meetings
• Ensure sample distribution and appropriate merchandising with sample tags, quote sheets, and system updates.
• Communicate a point of view on customer product needs.
• Help resolve customer issues, inquiries, and/or complaints.

Forecast and Supply Chain

• Report and analyze retail sell-through and the supply chain to properly forecast at the sku level
• Monitor and maintain order flow.
• Maintain price lists to ensure proper order flow pricing execution.

Minimum Requirements

• Bachelor's degree.
• 1+ years of experience with national chains / Consumer Product Goods.
• Detail oriented & analytical mindset
• Strong presentation and communication skills
• Proficiency in Excel, PowerPoint, Word, and specific retailer systems.

Preferred Skills and Industry Experience:

• Exceptional analytical skills and knowledge of our market, customers, and trends.
• Entrepreneurial and self-motivated.

Why you'll love working here:

• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What we value:

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

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