Specialist, Consulting Programs

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Job description

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the worlds best places to work, a champion of diversity and a model of social responsibility. We are currently the ranked consulting firm onGlassdoor Best Place to Worklist and have maintained a spot in the top four on Glassdoors list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

WHO YOULL WORK WITH

A key member of the Boston staffing and office operations team, supporting the local Staffing/Program Management team and Office Head.

WHERE YOULL FIT WITHIN THE TEAM

This role reports into a member of the Boston office Program Management team but interfaces closely across the full Program Management team, the Office Head, the Head of Boston Operations, and the Human Resources team.

WHAT YOULL DO

Associate Consultant (AC), Consultant and Manager programmatic support:

Ratings process-Drive the bi-annual consulting staff ratings process including:

Collection of input ratings from direct lane managers/supervisors

Collate inputs and provide to Program Management team for review and final calibrations

Support preparation of bi-annual "People Meeting" materials

Team with the HR SSC to ensure consistent data is used in the review triggering process

Be expert on and team with the HR SSC and local HR team to ensure consistent policies are applied in ratings processes and following through the review execution - e.g. policies for FEMPs, direct promotes, new managers, etc.

Set the calendar for the cycle and draft communications to the case leadership team regarding key activities and deadlines

Send out final ratings to PD advisors

Following review delivery, team with HR SSC, local HR and staffing to ensure staffing is playing the right role in performance management - e.g. tracking of individuals on performance watch and stats/process, communications to PD reviewers, etc.

Promotions supportWork with AC and Consultant Promotion Committees to support promotion decisions

Support diligence process including assignment of Guardians, preparation of diligence packs for Guardians, preparation of materials for committee meetings, and preparation of messaging to candidates

Business school support

Organize the overall business school support roadmap to lay out a plan for in-office events, dissemination of resources, and major decision deadlines

Support the business school mentor matching process annually

Coordinate admissions sessions with top MBA programs

PD advisor assignments

Run annual process to gather and collate input on preferences, match preferences and communicate assignments

Prepare dashboard of current subscriptions and maintain master reference list

Manage ad hoc PD advisor assignments for transfers and interim advisors

Send out case kickoff communications to LT with PD advisors for team members

Boston office talent operations support

Support planning and execution of on-going staffing-driven and people-focused meetings

Coordinate directly with the members of the AC/C Program Management teams to prepare for and facilitate the regularly occurring affinity group meetings

Coordinate with the VP of Business Operations to prepare for Leadership Team and Partner meetings

Work with Program Managers to establish priorities, arrange for required content, and maintain an eye on continuous improvement of the meeting format and content

Support end-of-year Partner Review Process

Gather inputs (generate templates, email stakeholders, clean data) and compile People Score model (convert raw inputs into 0-5 score based on rubric for each input)

Track and compile inputs from Partner peer feedback process

Collate inputs (Peer feedback, Upward Feedback, Practice Feedback, etc.) into prep document for all partners

Ad hoc systems and analytics support

Partner with AC/C Program Management on survey and data requests needed to support talent initiatives

Run ad hoc reports and analyses as requested by Program Management and Operations team, such as preliminary re-tenuring plans, intern assignment reporting and tracking, pyramid file maintenance

Run ad hoc operational data analyses; non exhaustive examples include:

Occupancy/office attendance reporting

Budget analysis and deep-dives

Food service provider usage and performance reviews (in new building)

ABOUT YOU

Bachelors Degree is required

A minimum of 3 years of professional experience is required, preferably in client/professional services industry

Deep knowledge of Bain & Company is preferable

Strong customer service, meticulous attention to detail and organizational skills necessary

Strong analytical, problem solving and quantitative skills

Outstanding interpersonal, written and verbal communication skills are required

Ability to deal with highly confidential information appropriately

Ability to prioritize, meet deadlines, and juggle multiple tasks simultaneously

Experience and proficiency with Microsoft Word/Excel/PowerPoint is required

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