Inside Sales Representative

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Job description

Who We Are: CP&P is a valued supplier of precast concrete pipe and structures in the Mid-Atlantic and Southeast U.S. We take pride in delivering the best quality and value in precast concrete pipe products and solutions to our customers. Our people are the heart of our business. We highly value employee safety, but integrity, relationships, and mutual respect are equally important to us, and we hold ourselves accountable to our customers and our employees. CP&P is Not Just Concrete - Concrete Solutions! Position Snapshot: The Inside Sales Representative markets and sells precast concrete products to the construction industry market. This position supports CP&P's Mid-Atlantic sales business in Maryland and is considered a stepping-stone to a role in CP&P Maryland Outside Sales. Essential Functions and Responsibilities: • Provide takeoffs on civil plans, estimate projects, and provide quotations to customers. • Process credit and cash sales for salesman territory representative. • Assist salesman territory representative as needed with customer service and product selling. • Service new and existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedules through telecommunication tools (e.g., telephone and/or email on existing or potential sales outlets). • Accommodate walk-in customers, coordinating new orders and random pickup of stock products. • Submit orders by referring to price lists and product literature. • Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly analysis. • Monitor competition by gathering current marketplace information on pricing, current products, new products, delivery schedules, merchandising techniques, and more. • Recommend changes in products, services, and policy by evaluating results and competitive developments. • Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management, in cooperation with the customer service department. • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional associations. • Provide historical records by maintaining data on area and customer sales. • Contribute to team effort by accomplishing related results as needed. Knowledge, Skills, and Abilities: • Experience in the precast concrete industry or demonstrated ability to learn same. • Working technical knowledge of precast concrete manufacturing and construction site application of finished product. • Understanding of civil engineering plans or demonstrated ability to learn same. • Strong presentation, communication, organization, and time management skills. • Self-motivated and results oriented. • This position is multi-faceted, requiring solid organizational skills to handle a large volume of work. Accuracy is imperative. Qualifications: • High school diploma or GED equivalent. • Bachelor's degree or at least two (2) years of sales experience in precast concrete or a related industry. • Strong computer skills, including Microsoft Word and Excel. Requirements: • Must reside in the continental U.S. within the assigned region. No relocation assistance is provided. • Must have a valid driver's license. • Must be authorized to work in the U.S. for any employer. Typical Schedule: Work is generally performed Monday-Friday, from 7 am-5 pm. Overtime evening or weekend work may be required during heavy work periods. Typical Physical Demands: Physical mobility and may require any or all of the following: standing, sitting, walking, climbing, reaching, bending/stooping, lifting (30lbs. max), pushing/pulling (50lbs. max). Working Conditions: Work is generally performed in an office environment with conditioned air and fluorescent lighting. May occasionally enter production environment or visit job sites with ambient weather/air conditions, loud noise, dangerous equipment, and variable lighting. Personal Protective Equipment (PPE) is required in all production and loading areas. Compensation: Based on skills, knowledge, and experience. Benefits: CP&P is proud to offer a comprehensive benefits package, including Health, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Disability, FSA, 401(k) Retirement Plan, Legal & Identity Theft Protection, Accidental Injury, Critical Illness Insurance, Paid Holidays, Paid Time Off (PTO). CP&P provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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