Center Director

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Job description

Overview:

About Us

Verbal Beginnings is here to make a difference and give every child a chance. Our philosophy of changing lives and commitment to our core values has been the driving force that has allowed us to make an impact for an entire decade. It's the same commitment to care with an expanding footprint that allows us to serve even more amazing kiddos and their families than ever before!

Our Mission: Changing lives. One child at a time. One professional at a time.

Benefits:

• Comprehensive Medical / Dental / Vision Plans
• Professionally-Managed 401(K) Plan
• PTO & Paid Holidays

Summary: The Center Director is responsible for effectively overseeing the day-to-day operations of their assigned Verbal Beginnings Center location. They are the culture drivers of their centers, ensuring that each employee has a supportive and exciting work environment where they thrive, grow, and continuously improve. The Center Director holds the clinical team and center administrative team (as applicable) accountable for and supports them in meeting targets around service delivery hours, staff utilization, client census, employee relations management, cultural initiatives, and leadership development to ensure operational excellence.

Responsibilities:

• Establish and maintain a culture of excellence, positivity, and teamwork through the alignment of VB Values and VBC PACK Values.
• Model strong leadership through core leader behaviors.
• Run a balanced center through the equal focus of the following KPI dimensions: client satisfaction, staff satisfaction, internal processes, and financial performance.
• Hold fun and engaging client/family-focused and employee-focused events.
• Monitor Center health data
• Oversee performance metrics and systems for obtaining/reviewing performance metrics for all center staff
• Provide on-site supervisory support to Program Coordinators / Assistant Clinical Director, Team Coordinators, Office Coordinator and Scheduling Coordinator (as applicable) to ensure efficient and accurate implementation of standard operating procedures.
• Use critical thinking skills to develop innovative solutions.
• Collaborate with Marketing, Intake, Finance, Compliance, HR and Recruiting Teams to ensure accurate and timely oversight of related policies and procedures
• Follow the policies and procedures of Verbal Beginnings, LLC.

Qualifications:

• 2+ years of Operations experience in Healthcare, ABA, Physical Therapy, or similar field
• 3+ years of Managerial and Supervisory Experience
• BCBA or MBA, preferred

Company Overview:

Verbal Beginnings is a growing, BHCOE-accredited and BCBA-owned and operated autism therapy provider serving children diagnosed with autism. Join our dedicated and quality-focused clinical team, where you can mentor trained professionals to excel with their ABA skills while receiving mentorship so you can grow as a clinician yourself. Work for a company that believes in educating parents, disseminating evidence-based ABA, collaborating as a team, innovating in the field with new research, and inspiring others to pursue long-term careers helping our clients. VB offers a variety of programs, including our Early Intervention Center program, In-home program, Social Skills program, Feeding program, and Comprehensive Services program, which includes Speech and OT services! VB also prioritizes, supports, and funds the professional development of our staff to ensure our staff has the resources and knowledge to provide top-quality services to our clients and families.

Verbal Beginnings' personnel policies, procedures, and practices prohibit discrimination on the basis of race, color, religious creed, disability, ancestry, national origin, age, or sex. Verbal Beginnings' employment opportunities are provided for applicants with disabilities and reasonable accommodation(s) are made to meet the physical or mental limitations of qualified applicants or employees.

Pay Range: USD $85,000.00 - USD $95,000.00 /Yr.

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