IT Network Engineer

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Job description

The IT Network Engineer will be heavily involved in the MAX network refresh effort with the racking and stacking of equipment, the installation and testing of fiber, and then once the refresh has been completed, this role will be involved in the support of the network after deployment. This will include supporting both the DWDM network as well as the traditional router and switching network as well. This role will also be involved in the support of the MAX out-of-band solution. This role will also be involved in accessing and supporting networking tools such as Netbox, CACTI, Nagios and vendor tools such as Ciena's MCP/Navigator software. This position will be required to support the power duties at the PoPs. This role will be involved in sizing PDUs, assessing power needs, ensuring sufficient air flows and, when needed, work with vendors on ordering supplies and circuits.

The Network Engineer role is responsible for creating and updating documentation and is expected to work in a team environment but will need to work independently as the situation dictates.

Lastly, the networking field is in a constant state of flux with the ever present updating of gear and software. As such, this position will require the perpetual updating of skills to remain relevant.

This position is considered an essential position and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of University services.

Minimum Qualifications:

Education: Bachelor's degree from an accredited college or university.

Experience: 0-2 years of professional information technology system administration experience.

Other: Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education.

Knowledge, Skills, and Abilities:

Basic knowledge of university or other academic-like environments and policies.

Basic knowledge of general networking concepts.

Ability to assist with the racking and stacking of MAX equipment.

Able to interpret and understand Fiber Optic Design Packages, containing installation drawings and detailed splice matrices.

Monitor and inspect contractors during fiber optic installations and splicing.

Knowledge and experience with Optical Time Domain Reflectometer (OTDR) testing. Able to review OTDR test results performed by others.

Knowledge and experience with Optical Loss Test Set (OLTS) testing. Able to review OLTS test results performed by others.

Some experience performing OSP fiber optic cable splicing is a plus.

Basic knowledge of optical test equipment, fiber fusion splicer, fiber microscope, and light meter.

Skill in the use of office administrative products (e.g. Google Office products).

Ability to perform multiple tasks, set priorities, and meet deadlines.

Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Resourcefulness, creativity, and a strong, discipline-specific, customer service orientation.

Self-motivation, dedication, and ability to work with minimal supervision.

Ability to work as a team player.

Excellent customer service skills.

Strong critical thinking and analytical reasoning.

Strong problem-solving skills - Must work concurrently on multiple projects, and adjust to occasional significant changes in priorities.

Effective written and verbal communication skills - Must assist, guide, and share information with technical and non-technical personnel.

Preferences:

Basic knowledge of switches, routers, and optical equipment.

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