Virtual Hiring Event - Medical Call Center Agents

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Job description

We are doing a virtual hiring event on Wednesday, 10/9 from 9am-2pm! We will be hiring multiple schedulers for Patient Access.

Inteviews will be held via Zoom.

The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization dedicated to providing the highest quality patient health care in the treatment and prevention of human illness. Read more here!

Our patients come from all over the world - and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth. YOU belong here.

What awaits you:

• Great hybrid schedule!

  • Hours are Monday-Friday, 8am-5pm.
  • After training onsite in Baltimore, MD, you will work from home at least 4 days a week!

• Room for growth!

• Outstanding team in a diverse work environment!

• Medical, Dental, and Vision Insurance.

• 403B Savings Plan w/employer contribution.

• Generous Paid Time off & Paid holidays!

• Employee and Dependent Tuition assistance benefits!

• Health and wellness programs and MORE!

As a Patient Access Specialist, you'll:

• Help patients receive world-class care at Maryland's premier medical institution

• Manage inbound/outbound correspondence (calls, emails, faxes, etc.) between physicians and patients requesting services.

• Create connections with patients while working with an exceptional, multi-disciplinary team.

• Coordinate intricate appointment scheduling using online software.

What you'll bring:

• 2+ years of experience in medical office, hospital, medical call center or similar customer service environment

• High school diploma or GED

• Passion for helping others

• Ability to think quickly and problem solve

• Ability to talk and type simultaneously, with excellent verbal and written communication skills.

• Important Notice: Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Who we are:

Target Salary Range: Minimum $18.31 per hour - Maximum $26.88 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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