REMOTE FREIGHT AGENT

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Job description

REMOTE FREIGHT AGENT

A FANTASTIC OPPORTUNITY TO SET YOUR OWN GOALS

A freight agent connects carriers and shippers to move freight. A freight agent is an independent contractor who supports a freight company and works for a freight broker . Freight agents work directly with customers as liaisons and sales agents.

RESPONSIBILITIES

1. Coordinate and manage the shipment of goods and cargo for domestic and international clients.
2. Communicate with clients, carriers, and other stakeholders to gather necessary information for shipping arrangements.
3. Prepare and process necessary documentation including bills of lading, shipping manifests, customs documentation, and other required paperwork.
4. Ensure compliance with local, national, and international regulations governing the transportation of goods, including customs, import/export laws, and hazardous materials regulations.
5. Track and monitor shipments to ensure timely delivery and resolve any issues or delays that may arise.
6. Coordinate with carriers to arrange pickup and delivery schedules, ensuring that all parties involved are informed of any changes or updates.
7. Provide exceptional customer service by addressing client inquiries, resolving complaints, and providing updates on shipment status.
8. Maintain accurate records and documentation of all shipments, including tracking numbers, delivery confirmations, and any relevant documentation for accounting and auditing purposes.
9. Stay up-to-date with industry trends and regulations to ensure compliance and provide expert advice and recommendations to clients regarding shipping options, costs, and timelines.

REQUIRED SKILLS

1. Excellent organizational and time management skills to prioritize multiple tasks and meet deadlines.
2. Strong attention to detail and accuracy, ensuring all documentation is completed correctly.
3. Exceptional communication skills, both written and verbal, to effectively communicate with clients, carriers, and other stakeholders.
4. Proficient computer skills, including experience with shipping software, MS Office, and data entry.
5. Ability to adapt to changing priorities and work well under pressure in a fast-paced environment.
6. Problem-solving and critical-thinking skills to anticipate and resolve shipment-related issues.
7. Knowledge of transportation regulations and customs procedures to ensure compliance.
8. Strong customer service orientation and the ability to build and maintain positive relationships with clients and carriers.
9. Excellent teamwork and collaboration skills to work effectively with other team members and stakeholders.
10. Strong geographical knowledge to identify the most efficient shipping routes and transport options.

QUALIFICATIONS

1. Knowledge of domestic and international shipping regulations, customs procedures, and import/export laws.
2. Familiarity with logistics and supply chain management concepts.
3. Proficiency in using shipping software and MS Office applications.
4. High School Diploma
5. Excellent problem-solving and critical-thinking skills.
6. Ability to work independently and make decisions in a fast-paced environment.
7. Strong organizational and time management skills.
8. Excellent communication and interpersonal skills.
9. Must be able to obtain necessary certifications or licenses as required by local or national regulations

IF THIS OPPORTUNITY IS FOR YOU, SEND YOUR RESUME TO

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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