Billing & Collections Specialist

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Job description

Description:

At Gordon Feinblatt, we pride ourselves on delivering exceptional legal services to our clients. We are a dynamic and forward-thinking law firm that values integrity, professionalism, and collaboration. We currently are seeking a Billing & Collections Specialist to join our Accounting Team.

Position Overview:

The Billing & Collections Specialist is responsible for preparing client billings, electronic billings and follow-up, and client/firm reports in accordance with firm procedures while also providing outstanding service to attorneys, clients, and others in the firm. The position requires the individual be highly organized; able to collaborate with the team; committed to quality and customer service; and able to prioritize their assignments.

Key Responsibilities:

Generate and process bills using the billing system, ensuring accuracy and completeness of all billing information.

Work closely with attorneys and staff to review, edit, and finalize bills in a timely manner.

Manage electronic billing (e-billing) for clients, including troubleshooting and resolving any issues.

Maintain a thorough understanding of the firm's billing policies and procedures.

Communicate with attorneys and clients regarding billing inquiries regarding billing statements, invoices, and payment terms.

Provide explanations and resolve discrepancies related to billing matters in a professional and courteous manner.

Create and maintain billing reports and records for management review.

Monitor and manage several levels of approvals for write-offs and monthly exemptions for billing.

Enter alternate rates in computer system accurately and efficiently.

Provide attorneys and legal support staff with requested billing statistics, using and formatting Microsoft Excel spreadsheets, as needed.

Effectively manage communication with attorney to ensure the billing deadline is met.

Submit, process and track invoices as well as resolve billing issues via electronic and web-based billing.

Effectively communicate during monthly check in meetings to provide updates on the status of timekeepers' Work in Progress and troubleshoot if necessary.

Additional duties as assigned to support the department.

This position may require occasional overtime.

Requirements:

Qualifications:

• Minimum of 3-5 years of experience in a legal billing and/or collections role. Billing experience is essential for this role.
• Strong understanding of billing policies & procedures.
• Experience with billing and e-billing is required.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Ability to meet deadlines and work under pressure in a fast-paced environment.
• Experience working with Aderant, Prebill Manager and/or ARCS software a plus.
• Knowledge of basic accounting principles and practices.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

Why Join Gordon Feinblatt?

Gordon Feinblatt is committed to the development, mentoring, and advancement of legal professionals with diverse backgrounds and experiences. Our culture provides an inclusive and flexible work atmosphere that provides us the ability to deliver the service and support that our clients, attorneys, and personnel deserve.

Compensation Package: We value your skills and offer a comprehensive benefits & compensation package.

Professional Growth: Elevate your skills and knowledge in a supportive environment.

Work/Life Harmony: We embrace flexibility by empowering our teams to achieve work-life balance while optimizing productivity.

Team Environment: Collaborate with experienced attorneys and legal professionals to achieve goals.

Corporate Social Responsibility: We are committed to fostering positive change and making a meaningful impact through our unwavering commitment to corporate social responsibility.

- Diversity, Equity, and Inclusion. Diversity, Equity & Inclusion Gordon Feinblatt LLC ()

- Community Engagement. Serving the Community Gordon Feinblatt LLC ()

- Sustainability. Sustainability Gordon Feinblatt LLC ()

Please visit our career page for more information on reasons why to join our team:

Current Openings Gordon Feinblatt LLC ()

We are an Equal Opportunity Employer

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