Senior Business Analyst - Fidelity Health Operations

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Job description

Job Description:

Senior Business Analyst

The Role

As a Senior Business Analyst, you will join a team of passionate Health & Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as requirements expert and are responsible for providing all business analysis support in an Agile environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad.

The Expertise and Skills

• Education
  • BS or BA Required
• Experience:
  • 5 7 years of Business Analysis experience required
  • At least 5 years of direct experience with Health & Welfare Annual Enrollment
  • 5 7 of experience in Health & Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation
• The ability to critically analyze complex business requirements/product issues
• Proven understanding of Fidelity s end to end business process life cycle, data process flows, and plan level provisions is desired
• Proficient understanding of core product mechanics, record keeping systems and regulatory environment
• Critical thinking skills and initiative; ability to think across Agile Squads and product categories
• Ability to function at a high level in an exciting Agile work environment
• Strong technical skills and an ability to apply them in an analytical process
• Strong organizational skills to define and meet deadlines within an Agile squad structure
• Advanced skills in MS Word, MS Excel, and MS Access

The Value You Deliver

• Partner with the Scrum Leader/Squad Leader to understand the goals and the work for each sprint

• Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects
• Perform complex data analysis and reporting for effective client decisions
• Proactively Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design
• Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities
• Perform root cause analysis when issues arise before and after code migrations
• Assist with training, mentoring and coaching new associates.
• Committed to Agile values, pillars, and priorities to fortify your Agile squad

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employer.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to .

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