Donor Services Associate

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Job description

Location : Berea

Job Type: Full-Time

Division: Alumni, Communications & Philanthropy

Department: Donor Experiences

Opening Date: 10/10/2024

FLSA: Non-Exempt

Salary Grade: 05

Please note that references provided at the time of application for staff positions will not be contacted until the applicant has been offered the position.
Description

The Donor Services Associate is primarily responsible for maintaining an accurate, accessible and up-to-date records system for over 100,000 records and over one million documents related to both alumni and non-alumni. This position serves as the primary resource for training staff and students on usage of the imaging system. The Donor Services Associate verifies the daily deposit and serves as a backup for the daily deposit of gifts.
Examples of Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Regular and predictable attendance is essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage an electronic central records system by scanning, verifying, and indexing hard copy files for over 100,000 records and over one million documents. This includes donor and alumni correspondence, gifts, and other documents.
• Maintain confidentiality and scan gifts with an understanding of PCI compliance.
• Scan, prepare, and index daily deposit files for gift processing.
• Serve as backup staff for completing the daily bank deposit of gifts to Berea College in compliance with the Gift Acceptance Policy, IRS regulations, and internal auditor requirements.
• Provide imaging system and CRM training and support to staff and students. This includes preparing and maintaining training documents for users.
• Perform standard verification process for daily deposit.
• Work with appropriate staff to keep all computers, scanning equipment, and software in excellent working condition.
• Complete other Donor Experience and Services projects including data entry.

Other roles/duties will be assigned as necessary to assist the College in the attainment of the goals set forth and the enhancement of a positive, respectful learning environment for all staff, faculty and students.
Typical Qualifications

Education required to ensure success in this position:

• High School Diploma or equivalent

Experience required to ensure success in this position:

• 3 years in a professional office setting, preferably in maintaining electronic files

Special skills, knowledge and abilities:

• Understanding and appreciation for the Berea College purpose and Great Commitments, including the tremendous impact philanthropy has on the ability of the College to achieve its mission to assist the College in the attainment of the goals set forth and the enhancement of a positive, respectful learning environment for all staff, faculty and students
• Computer competency required, database experience preferred as well as with Microsoft Office Products.
• Must be detail oriented
• Strong organizational skills
• Ability to interact in a positive manner with co-workers in a collaborative team environment
• Must be willing to support signature events in the Alumni, Communications and Philanthropy division

License, certification, or registration necessary:

• Valid Driver's License
• Required background checks

Physical requirements:

• Ability to navigate campus/public buildings and grounds
• Ability to occasionally lift up to 20 lbs.

Environmental conditions:

• Professional office setting
• Frequent travel across campus to obtain files, run errands, etc.

Ability to operate the following vehicles or equipment:

• Standard Office Equipment - computer, telephone, fax machine, photocopier, etc.
• Carts
• Large Scanners

Founded in 1855, Berea College is nationally recognized as the first coeducational and interracial college in the South. Berea has a longstanding commitment to interracial education and is one of the most racially diverse private liberal arts colleges in the United States. With an emphasis on service to Appalachia and beyond, Berea enrolls more than 1,500 students from 46 states and U.S. territories and more than 70 countries. Berea College admits students who are unable to afford tuition and provides all of them with a no-tuition promise, valued at more than $204,000. Berea's students excel in the College's supportive yet demanding academic environment, and most are the first in their families to attend college. As one of only nine federally recognized Work Colleges, all Berea students are expected to work 10-12 hours weekly in various positions across campus. Berea College is listed in overall ranking in the U.S. by the Wall Street Journal/College Pulse college rankings, 2023. The Washington Monthly ranks Berea College Best Liberal Arts College and in Social Mobility, 2023. Money Magazine ranks Berea Best Overall College and for Best in the South, 2023. Berea College is also the only institution in Kentucky to receive the 5-Star Rating from Money Magazine, 2023.

Located where the Bluegrass Region meets the Cumberland Mountains, the town of Berea (pop. 16,000) lies forty miles south of Lexington and is approximately two hours from Cincinnati, Louisville, and Knoxville. More information about Berea College is available at

Berea College, in light of its mission in the tradition of impartial love and social equality, welcomes all people of the earth to learn and work here.

Berea College is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Berea College is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Our Benefits:
Berea College offers a comprehensive benefits package to eligible employees and their families including health care, dental, vision, retirement, health savings accounts, flexible spending accounts, life insurance, short-term disability, long-term disability and an Employee Assistance Program. The benefit package also includes access to the for children of College Staff, ages 6 weeks to 6 years, Membership, Staff Development Funds and Tuition Reimbursement.

Eligible staff employees also receive paid holidays, vacation, and sick leave.

Part-time employees who work an average of 24 hours per week over the course of a year, receive benefits on a pro-rated basis.

To learn more details, visit our benefits page at

Our Unique Culture:
Berea College strives to be a place where people with various Christian interpretations, different religious traditions, and no religious traditions work together in support of

Over the past century, various leaders of the College have applied the College's inclusive scriptural foundation and spirit to their expanding world and welcomed those whose beliefs were consistent with the Christian gospel of impartial love. Therefore, Berea College today affirms its inclusive Christian tradition even as it respects the traditions of Jews, Muslims, Buddhists, and Hindus, as well as other faiths, and those holding no religious beliefs. We strive not to ignore our differences, but rather seek to understand each other honestly and respectfully, and together create a climate where anyone can openly discuss what they believe without fear of sanction. To that end, all persons who are willing to share in the spirit and the work of the Great Commitments as shaped by its preamble are welcome to study, to teach, and to work at Berea

Labor Supervision:
In support of Berea College's great commitments, staff and faculty serve as labor supervisors. Our fourth great commitment, The Dignity of Labor, promotes learning and serving in community through the student Labor Program, honoring the dignity and utility of all work, mental and manual, and taking pride in work well done. Student Labor Supervision includes scheduling, assigning, and approving student work, developing students' workplace acumen, and providing tangible work experience. To learn more about the labor program office please see the following link

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