Marketplace Specialist

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Job description

Bathing Brands, a national leader in the distribution, installation, and maintenance of steam and sauna bathing environments is searching for a Marketplace Specialist.

The Marketplace Specialist is responsible for all facets of order processing, product inventory, content, and customer service for our Amazon, Walmart, Wayfair, Houzz, and eBay stores. This position will implement and analyze the best online marketing strategies through product detail page execution, digital merchandising, and brand-specific content to commerce initiatives. You will also be responsible for the execution and daily optimization of timely and compelling digital marketing campaigns, including PPC, coupons & discounts, video, display advertising, and insight-driven reporting.

This is an onsite position with some hybrid work possible in the future.

Roles and Responsibilities

• Processing customer orders
• Handling credits and adjustments
• Updating product pages
• Correcting inventory levels
• Communicating with customers to ensure the highest level of service.
• Communicating with Amazon and other services to solve customer and product issues.
• Monitor pricing and competition.
• Analyze data to optimize performance to improve conversion rates and other key metrics.
• Provide regular performance reports to supervisors.
• Make recommendations to continually improve performance by analyzing results, competitive data, and keeping on top of industry trends.
• Document clearly defined action steps and recommendations.

Requirements

• Proven work experience as a Wayfair, Walmart, Amazon, and eBay specialist.
• Hands-on e-commerce or online marketplace experience.
• Knowledge of Walmart Vendor Central and paid advertising experience (PPC pay-per-click) is a plus.
• Digital Marketing Experience.
• Advanced Excel knowledge and skills.
• Excellent written and verbal communication skills.
• Strong analytical and data interpretation aptitude.
• Strong ability to multitask.

Skills

• Advanced Excel Skills
• Excellent Communication Skills
• Analytic & Data Interpretation Skills
• Project Management

When you join Bathing Brands, not only do you get to work with some great folks, but you'll enjoy comprehensive benefits too.

• A caring company culture with a casual, yet professional, work environment
• PTO, holidays, and an annual paid community day to spend with a charity of your choice
• Company-subsidized Blue Cross Blue Shield health insurance plans available along with dental, vision, and company-paid group life insurance
• Employee Assistance Program (EAP)
• Referral Program
• 401(k) Retirement Plan with annual company matching funds
• Profit Sharing Program with bi-annual payouts

We are proud to celebrate 55 years of service to the bathing industry! Bathing Brands is uniquely comprised of technicians, designers, educators, and bathing specialists, unified by a desire to advance steam and sauna for both residences and health & wellness facilities. We are an Equal Opportunity Employer.

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